Startup repair didn't work

January 24, 2017 at 03:28:44
Specs: Windows 7
After formatting my dell PC I installed a new OS win 7 but windows couldn't start it just crashes after showing "Windows starting". I tried to repair using the startup repair method /even advanced boot option none of these is working for me. I read many forums but finally am not done yet. And I don't have system image or backup as I formatted it. Could you help me please?And safe mode is not working too.

See More: Startup repair didnt work

Report •

#1
January 24, 2017 at 03:43:57
If safe mode is not working either, it could mean you have a hardware problem.

Start by testing the hard drive with the drive manufacturer's diagnostic utility on a boot disc.

Seagate SeaTools will test any brand of hard drive, you'll need SeaTools for DOS as that version runs off a bootable CD:

http://www.seagate.com/gb/en/suppor...

message edited by phil22


Report •

#2
January 24, 2017 at 04:28:18
This is a "new" Dell PC - is it still under warranty?

If so contact Dell and use the warranty/support to resolve it? If the hard drive has failed (not unknown on new kit for this to happen) then that ought to be part of Dell's warranty replacement etc.


Report •

#3
January 24, 2017 at 05:05:46
@trvlr
Thanks for your help! Yes it is under warranty.But pressing F8 doesn't show me the safe mode options too. Does it mean hardware problem?

Report •

Related Solutions

#4
January 24, 2017 at 05:52:09
When you formatted the system, did you wipe out the Recovery Partition? What OS came pre-installed on the system? What problems were you having that you resorted to a format/reload?

message edited by beachyhbt


Report •

#5
January 24, 2017 at 06:30:04
If the PC was new it was probably designed to run Windows 10. All necessary drivers may not be available for Windows 7 and that could be the reason it would not enter Windows 7. This is more common with laptops.

You need to explain why you were attempting to install Windows 7, as asked in #4 above.


Report •

#6
January 24, 2017 at 13:32:37
Please post the model & model number of your PC. It's difficult to offer any assistance when we don't know what you have, other than it's a Dell. As OtheHill stated, if it's "new", it likely came with Windows 10.

Did you delete ALL the partitions & then attempt to install Win7? or did you simply format the Primary partition? If all you did was format C:, the Win10 hidden partition is still there & that's probably why the system will no longer boot.


Report •

#7
January 26, 2017 at 07:47:35
my laptop is dell lattitude 250 and it is not new as I formatted it before several times already .I had two partions before ,I formatted only C drive this time. on my D drive win10 had been installed .

Report •

#8
January 27, 2017 at 06:58:55
pc4

This thread is marked as resolved but that doesn't appear to be the case. Have you determined what the cause of your problem is?


Report •

#9
January 28, 2017 at 09:04:20
I don't know how it was marked as resolved .But to answer some of the questions asked above #6 what should I do if there exists window 10 on D ?I just couldn't know the real reason yet.

Report •

#10
January 28, 2017 at 15:03:37
So, do you know if the D: partition is an installation of Windows 10 or a backup partition that may have come from Dell?

Verify the full model number or post the service tag number here.


Report •

#11
January 31, 2017 at 06:13:57
BQRH362 is the service tag number.

message edited by pc4jolly


Report •

#12
January 31, 2017 at 07:34:59
You may be better off just starting over. If you didn't remove the Recovery partition, you should be able to press Ctrl F11 on boot and Restore to Factory Settings.

Then, you can partition as desired and install Windows 10 on the second partition.


Report •

Ask Question