Start menu folder

February 10, 2011 at 22:34:13
Specs: Windows 7 Ultimate 64-bit, Amd/2GB
I recently installed and reinstalled powerdvd 10 and now I have two folders in the start menu that is powerdvd. When I first installed powerdvd 10 I made the folder name in start menu CyberLink PowerDVD, it didnt go so well I had problems so I uninstalled it. I then reinstalled it keeping the start menu folder at default which is CyberLink PowerDVD 10 and the player is in this folder. So now the CyberLink PowerDVD folder is empty in the start menu and I cant delete it from the start menu. If I delete the CyberLink PowerDVD 10 folder in the start menu it will go to the recycle bin, but if I try to delete the empty CyberLink PowerDVD folder it will pop up a window. I also went to the folder options and in the view tab I checked the "Show hidden files, folders, and drives" and unchecked the "Hide protected operating system files (Recommended)" then went to the directory and tried to delete it there it says the same thing below. Oh and I also tried it in Diagnostic startup/safe boot. Can anyone help me with this? If not I will have to resort to doing a system restore which I dont want to do if I can easily avoid it. I am running on Windows 7 Ultimate 64-bit, any help would be great thanks.

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#1
February 11, 2011 at 04:24:21
I'm a bit confused - the user you're logged on with has got administrator rights?

You should have been able to delete empty folder from start menu.

Might be worth running chkdsk, as it sounds like there's some sort of filestore corruption.

Open a command prompt in administrator mode (type cmd in the search box on the start menu - when it appears in the list above, right click on it and select run as administrator). At the prompt type chkdsk c: /f then agree to let it run on restart. Then restart the machine.


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#2
February 11, 2011 at 07:09:35
Do not be afraid of system restore. It will not effect your personal files, it will roll back Windows System files and any program or update you installed will need to be redone, but it is not something like 'factory restore' which will wipe everything and go all the way back to a clean machine (a last resort).

You have to be a little bit crazy to keep you from going insane.


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#3
June 19, 2011 at 14:47:56
folders in program menu show "empty"

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