Software Asks To Make Changes Everytime I Open It - ENUTV-4

Dell / Inspiron one 2320
October 8, 2013 at 18:20:41
Specs: Windows 7, 3.3 GHz / 4001 MB
You know the User Account Control dialog box that opens when you install a new application? The one that asks if you want to allow the software to make changes to the system?

Well, I've got a piece of software that causes that dialog box to show up every time I run the application. I have a USB TV tuner from Encore. The software for it is called ENUTV-4.

When I went through the installation process, the software acted like any other application does during install. The problem now is that it always displays that dialog box when I run the application. Once I click Yes, it opens the application normally. In other words, it doesn't go through the installation process, it just make me go through that extra step of clicking Yes in the User Account Control dialog. The only way to stop it is to set my User Account Control settings to "Never Notify".

Anybody know why a piece of software would do that and, more importantly, how to stop it?

Thanks!

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#1
October 8, 2013 at 18:45:07

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#2
October 8, 2013 at 18:52:49
Another way.

If you want to make sure that a program always runs with Administrator privileges, right-click on ENUTV-4, choose Properties from the menu. Next, click on the Compatibility tab, enable the option called Run this program as Administrator and click OK.


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#3
October 8, 2013 at 19:54:14
Thanks for the responses.

Changing the program to Run As Administrator didn't solve the issue.

Could it have something to do with the fact the software is not signed?

http://binarydb.com/file/ENUTV_-_4....

Meanwhile, I'll look into the links you've posted.

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Related Solutions

#4
October 8, 2013 at 20:01:20
Johnw,

I looked at the links you suggested. The third one does not work.

As far as the first 2, I'm not sure how they will help me solve this issue. I'm not looking to make global changes to the UAC settings, I'm just trying to get this one program to stop displaying the dialog box.

Maybe I missed something when reading the description given at those sites. Can those tools be used to control how an individual programs interacts with the UAC feature?

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#5
October 8, 2013 at 20:12:48
"Maybe I missed something when reading the description given at those sites"
Did you look at the 2nd item in the screenshot ( SS )?

"The third one does not work"
Thanks, I just googled & got the new link, links are like us, they die.
http://www.itknowledge24.com/


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#6
October 8, 2013 at 20:26:02
Here are some > Not Require, that you may not have tried.
http://www.sevenforums.com/tutorial...

Other settings that you may not have tried.
How to Change UAC Notification Settings in Windows 7


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#7
October 8, 2013 at 20:42:31
"Could it have something to do with the fact the software is not signed?"

program not signed User Account Control
http://is.gd/v1ddIk
Does Extended Validation Code Signing certificate helps avoid Windows UAC popup window
http://stackoverflow.com/questions/...


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#8
October 8, 2013 at 20:46:24
I'm still not sure what you are trying to suggest. Please explain how the tools you are suggesting are going to prevent the UAC dialog box from appearing when I open that one single program: ENUTV-4.

That is the only program that is giving me a problem.

I am not trying to turn off the UAC dialog box permanently. I don't care if it pops up when I am actually installing software. I just don't want it to pop up when I open the software for my USB TV Tuner.

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#9
October 8, 2013 at 20:48:36
I know zilch about your problem, I am just helping to find a fix by providing links to something that may help.

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#10
October 9, 2013 at 05:34:43
I wonder if changing the setting to Run As Administrator didn't work
because you didn't change it in the right place. Did you change it in
the link you click to start the program? From my limited experience,
that seems to be the place, and it is probably what you changed.
You could also try changing the setting on the program.exe itself.

-- Jeff, in Minneapolis


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#11
October 9, 2013 at 13:09:19
Jeff Root,

I changed the setting on the desktop shortcut. When I get home tonight I'll try it directly in the folder that holds the .exe file.

If it works, it'll mean that there is something about that program that is different than every other application on the system because none of my other apps cause the UAC dialog box to appear.

After running the software for a few days, I'm finding other buggy stuff. How about this one:

Let's say I open the app and watch some TV. First I have to click Yes in the UAC dialog to allow the program to open, then I can watch TV. When I'm done, I click the red X to close the program and my TV goes away. Then randomly, like maybe 2 hours later, I'll walk by my office and hear the "TV" on. I'll look at the system and the program has started itself! That has happened a few times in the past few days, even before I changed it to Run As Admin. I closed the app at midnight last night and at 2:00AM I started hearing noise from office. I went in and found the program running. Trust me, it wasn't running in the background, or hidden behind another window. It was off - no video, no audio, no TV.

So, tell me, how can the program launch itself - with no UAC dialog box - when it always displays the UAC dialog when I click the desktop or the Start menu shortcut?

I have a feeling that this USB TV tuner is not going to be around for very much longer.

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#12
October 10, 2013 at 19:00:35
My guess is that the SYSTEM or TrustedInstaller has permission
to run that program while regular users do not. Look on the
Properties for the program, Security tab, and select the various
Group or User Names to see what permissions they have.

-- Jeff, in Minneapolis


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#13
October 10, 2013 at 19:08:31
When I start Regedit or CCleaner, I always have to click on
the UAC box to allow the program to make changes to the
computer. I suppose I could change settings to have them
always Run as administrator so I wouldn't have to do that.

-- Jeff, in Minneapolis


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#14
October 11, 2013 at 03:54:19
I would expect RegEdit or CCleaner to display the UAC dialog since both of those programs could make significant changes to the system. In my case, I've got an already installed program displaying the UAC dialog every time it starts.

I'll check the security settings that you suggested, but even if the system has permission to run the program, that won't explain why it launches on its own. It launched twice last, a couple of hours apart.

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#15
October 11, 2013 at 11:47:00
For the first issue, try launching the program from the Start>All Programs (etc) '....exe' rather than the desktop shortcut. If this works, maybe the desktop shortcut is somehow tied to the original installer. If this works, delete the original shortcut and create your own shortcut to the program.
For the second problem, it almost sounds like the software was acting like malware. Are you sure that the software is directly from the hardware vendor? Have you looked at the hardware mfg's site for the latest version of the software, if it is available, try uninstalling it, deleting the folder it was installed in, and reinstalling t from the new download.
Or run Malwarebytes to make sure that somehow there was malware somehow squeezed in with the program on the installer. If true, the manufacturer should be told to take steps to protect the consumers.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers


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