Solved Shutdown during win 7 update...windows wont load

October 12, 2012 at 18:14:59
Specs: Windows 7x64, AMD 6 Core/16g Ram
During the final stage of a windows update my com. shut off. Now I get the motherboard start up screen, with the option to access the BIOS, then it says "Loading Operating System" then it loops back to the bios screen again. I went into the BIOS selected to boot from DVD, and when it asks to Boot from CD to press any key...I do,and it still loops back to the BIOS screen!!! I can't break the cycle.

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#1
October 13, 2012 at 05:22:42
✔ Best Answer
Hi,

Kindly follow the below mentioned steps in order:

1.Confirm Hard Drive is recognized in BIOS. If yes, follow next step. If NO, load BIOS defaults.
2.Boot to Safe mode and perform system restore. System Restore will affect Windows system files, programs, and registry settings only. If system restore fails or unable to access safe mode, follow next step.
3.Run Start Up repair from the URL mentioned: http://windows.microsoft.com/en-GB/...
4.If the issue still persists, then try running the Hardware Diagnostics. If you get any error code, make a note of the error code.

Thanks & Regards
Debbie B
#iworkfordell


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#2
October 13, 2012 at 11:11:59
Worked great thanks!!

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#3
October 16, 2012 at 04:34:17
Hi,

Glad to hear that your issue got resolved. Happy Computing.

Thanks & Regards
Debbie B
#iworkfordell


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