SharpEnviro instal blackened my Win 7 desktop

Microsoft Windows 7 ultimate 32-bit
October 4, 2010 at 02:44:52
Specs: Windows 7, turion x2 / 2
I have win7 32bit. but after installing a software with name "sharpe (SharpEnviro)" my desktop changed and my system worked badly. so I uninstalled the software and removed it from my system. Now after login, my desktop is black and just the cursor is seen. but the right click is not work and there is no icon. after this to solve this problem, I copied the file "explorer.exe" from other system to my system but my problem is not removed. Whould you please help me to solve this problem?

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#1
October 4, 2010 at 03:47:52
drop the repair/recovery cd in the machine boot from the cd and do a system restore to a time before you installed the software. all should be ok.
http://neosmart.net/blog/2009/windo...

i hate computers!
but cant help myself....


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#2
October 4, 2010 at 04:06:57
Dear princecorum

Unfortunatelly, I did not set any restore point. So your solution is not applicable for me.


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#3
October 4, 2010 at 05:13:32
mmmm,
does your system have any restore points?
can you not boot into safe mode, tapping the f8 key after post.
well you can use the cd to try a repair.
if that fails you may have to bite the bullet and do a factory restore, depending on what manufacturer your machine if from you can boot into the factory restore app by pressing an F key at boot.

i would suggest that you do not switch of system restore, as its very very useful.

i hate computers!
but cant help myself....


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#4
October 4, 2010 at 06:08:11
Dear princecorum

Unfortunatelly, my system does not have any restore point and I am worried about missing installed software. Bye the way, I boot in safe mode but desktop was the same as boot normally.


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#5
October 4, 2010 at 10:29:23
if the repair failed from the restore cd,
pull the drive from the computer, hook the drive up to another computer and copy your files.
then replace the drive in your machine and run a factory restore that will restore your machine to the same as the day you bought it,(depending the make of machine you just press an F key at boot) then copy over your saved files..

once your system is back to been good, create a system image and store it on another drive/partition, backup all files and make sure your system restore is working, then you can start to play with the setup, knowing that you can reset the machine should it go wrong...

i hate computers!
but cant help myself....


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#6
October 7, 2010 at 21:32:13
Run SetShell.exe from the SharpE directory, select Explorer and reboot.

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