services diabled on windws 7

September 21, 2013 at 14:39:10
Specs: Windows 7
I just had a major problem windows had an up date last night, this morning I woke up turned my pc on and it installed it. when I got in the desk top everything was in windows 98 format. nothing was working went under services and everything was disabled cant do a system restore even on the os disk. ran windows defender, malware bytes and system mechanic nothing found. what can I do and I just installed my os the other day.and I know that if system restore is disabled which it is all restore points are discarded

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September 21, 2013 at 16:51:05
Not a very good explanation of the problem but since you said you just installed Win7, I doubt you've accumulated much data yet. Why not just wipe the HDD & start over? And this time, don't shutdown the computer again until ALL the updates have been installed.

message edited by riider

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September 21, 2013 at 17:13:11
@Riider, some updates perform some installation procedures during shutdown and then do even more during the next boot before you're taken to the login screen. I don't think Am189 is saying he/she forced an improper shutdown in the middle of an update operation.

@Am189, I agree with Riider's suggestion. If you just recently installed Windows, it's probably quicker just to do it again at this point. By chance, do you know the update(s) that were trying to install? Service Pack 1 perhaps?

Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.

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September 22, 2013 at 15:06:59
What do you mean by "windows 98 format"? Nothing I know would ever produce that. Do you mean Safe Mode by any chance?

In your heading you say "Services Disabled" - what services do you mean?

If it has got stuck in some sort of update this procedure can "sometimes" get it out of it:
Turn off and unplug from domestic power supply. Remove battery if it is a laptop. Hold the power off/on button in for about 20 seconds. Put it back and see if it now boots normally.

Always pop back and let us know the outcome - thanks

message edited by Derek

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