Solved Send to Mail Recipient not inserting link in Thunderbird

Dell / Precision workstation m66...
March 3, 2019 at 10:23:18
Specs: Windows 7 Ultimate 64 bit SP1, Intel I7 2760QM 16Gb RAM

I hope someone might be kind enough to offer advice on a couple of problems on my Dell M6600 laptop, running Windows 7 Ultimate 64. I have tried several things which I’ve found on the Internet to no avail and have re-installed the OS – but the problems still persist.
The Mail Recipient option, found by right-clicking (on a picture for example) and selecting Send to, opens Thunderbird ( v 60.5.1) but fails to insert a link in the e-mail.
If I select Internet Options from Internet Explorer 11, the words: some settings are managed by your systems administrator, highlighted in yellow, appear along the bottom edge of the General and Advanced tabs and some of the options are greyed-out.
If I go to the Custom setting in Set program Access and Computer Defaults and attempt to set Thunderbird as the default mail client it reverts back to Use My Current E-mail Program.
Finally, the System Restore consistently fails.
Any ideas would be gratefully received. Best wishes - Pete

message edited by recordamus


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✔ Best Answer
March 5, 2019 at 14:03:12
Another update, more work done on the Send to.

"New in Thunderbird 60.5.3:

Fixed:
Problem when using "Send to > Mail recipient" on Windows introduced in version 60.5.2"



#1
March 3, 2019 at 12:03:48
When you mentioned "some settings are managed by.....etc" I assume you meant in Tools >Internet Options. These are usually due to some program you have running (most likely security) which has taken control of certain settings. SpywareBlaster's home page protection, for example, does this. You need to look around your installed programs to try and identify the culprit.

What email program or service are you using? I assume, from what you say, it is not Thunderbird.

Always pop back and let us know the outcome - thanks


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#2
March 3, 2019 at 12:15:34
Dear Derek - Yes, I am using Thunderbird (60.5.1) for my e-mail. As regards security programmes, I originally had Malwarebytes Premium and ESET Nod32 Anti-virus installed but I uninstalled them both and the problems persisted. Presently, I just have Nod32 on, having re-installed it. I have struggled with this for several weeks now and have trawled many Internet sites but failed to find a solution, I'm afraid. Thank-you so much for responding to my Computing.net posting so quickly. I am very grateful. Pete

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#3
March 3, 2019 at 14:35:39
Do you get this window after the right click?
https://www.directupload.net/file/d...

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#4
March 3, 2019 at 14:51:02
Yes, John - then I click on Attach. Pete

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#5
March 3, 2019 at 14:55:22
"Thunderbird (60.5.1)"
Install 60.5.2 Pete.

Reboot & test.


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#6
March 3, 2019 at 15:38:14
Yup! That sorts the send-to-mail-recipient problem, John! The previous version I had installed didn't notify me of the more recent update for some reason. I've just downloaded and installed 60.5.2 though and it seems to have resolved the problem, thanks. Best wishes - Pete

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#7
March 3, 2019 at 15:40:05
"seems to have resolved the problem"
Good news Pete.

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#8
March 5, 2019 at 14:03:12
✔ Best Answer
Another update, more work done on the Send to.

"New in Thunderbird 60.5.3:

Fixed:
Problem when using "Send to > Mail recipient" on Windows introduced in version 60.5.2"


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