Seagate Dashboard software Filling Up external hard Drive

Lenovo Essential g560 0679alu 15.6" led...
June 17, 2015 at 08:19:40
Specs: Windows 7
I'm trying to help a totally computer illiterate 80 year old friend. He has a 2 terabyte USB backup drive with Seagate Dashboard on it. I know nothing about this backup software, but yesterday when I tried to create an image file using his Win7 OS there wasn't enough room on this drive for the clone which would be less than 500 GB. I discovered Seagate Dashboard was using more than half the drive. Upon investigation I found a gazillion relatively small folders totaling something like 1200 GB. This is most of the usable space on the drive. It appears the Seagate program is backing up changed and added files every few days and doing this for a couple of years has added up. A backup program that uses most of a 2TB drive to backup data on a 500GB operating system!!??

Since it's his backup method and he's had a lot of crashes and data losses I don't want to delete it because if something unforeseen happens he may blame me for loosing his data, but now I can't make an image of his recently repaired system so he can really recover if he loses this system.

Anybody know how reduce the amount of space Seagate is using without deleting his backup?

message edited by i_am_jim

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June 17, 2015 at 09:00:16
Take a look at the Configuration in the Seagate Dashboard software program. There are options there for Automatic backups, There are also Customization options.

It's a matter of personal preference what exactly gets backed up and when.

If this has been running for years, then older backups could probably be deleted without issue.

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June 17, 2015 at 09:06:47
If backups over 6 months old are deleted will the Seagate program replace the files on on his Win7 that are still there but haven't changed in the last 6 months so haven't been backed up?

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June 17, 2015 at 09:20:08
Have a look at the User's Guide (it's relatively short) & try changing the files/folders that are being backed up plus frequency of backups. Also, if he hasn't registered his drive, he should do so & then use the cloud storage as a backup of the backup.

More info here:

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June 17, 2015 at 09:23:17
I am inclined to believe Seagate Dashboard take possession of the entire external hard drive once it is installed (Here is the User Guide). If you want to create a system image using Windows 7 own software, get another external hard drive for it.

EDIT: riider beat me by three minutes :-)

message edited by XpUser

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June 17, 2015 at 09:30:08
Please don't take this as sarcasm.

Does your answer in post #3 mean you don't know if it will replace files as described in my post #2?

message edited by i_am_jim

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June 17, 2015 at 10:05:30
Not answering for anyone else, but I don't think the default is incremental, meaning only changed files. You'd have to look at the configuration to see exactly what type of backup is running.

As I said, if the backups are really old, you can delete them.

I agree with XpUser though. If the Seagate software is installed, and being used for the backups, it's probably a good idea to use another external drive to create a clone of the system. It's possible if you do free up enough space to create an image, you'd still need to have the Seagate software installed to restore the image. Not worth the risk in my opinion.

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