Solved seagate backup plus portable drive is full. How do I erase?

June 25, 2017 at 12:14:54
Specs: Windows 7
There are "millions" of folders, sub-folders, sub-sub-folders (etc) and files on the portable drive, many with complicated and unrecognizable names. How can I tell which to erase? I contact Seagate and they didn't answer my question.

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✔ Best Answer
June 27, 2017 at 11:35:29
Re #11

It takes it back to new without having to specifically erase the files. Here's the full blown explanation:
https://www.lifewire.com/what-does-...
When you have a problem it often sorts things out BUT it will be empty afterwards.

One easy way to do it is to right click the drive in Computer and select Format from the list.

Always pop back and let us know the outcome - thanks



#1
June 25, 2017 at 16:13:16
Nobody will be able to tell you that. Best bet is to format the drive then create a new backup. If there are unnecessary items they will vanish in the process.

Always pop back and let us know the outcome - thanks


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#2
June 25, 2017 at 23:18:45
Do you know what you've been storing there? You may want to keep some things but as Derek says, it's difficult to know what to keep and what to get rid of. Does windows and your software work OK with the drive disconnected or do you get 'file not found' errors?

--Yes but it's a dry heat.


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#3
June 26, 2017 at 05:18:16
-IMPORTANT-

Further to my #1. I've just thought, if you happen to have backing up software "on the drive" then copy its folders/files off first so that you can put it back after formatting.

Always pop back and let us know the outcome - thanks


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#4
June 26, 2017 at 10:07:53
If you use Windows back up in Windows 7 then you can look into Back Up History and see how many back ups you have listed and it will also give you the option of deleting some of them and keeping the others. This may free up enough room so you do not need to get rid of them all. Other back up software may also have this feature.

You have to be a little bit crazy to keep you from going insane.


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#5
June 26, 2017 at 11:02:44
Here's an example of a folder name: 711823c6389908cf3a3d. Under my PCname, there's no "backup set" with the latest backup date, which Seagate dashboard backup log says was successful. I've started erasing things, but I don't know what I'm erasing because the file and folder names are not recognizable or self-evident. I'm tempted to delete everything from the Seagate drive and then just copy and paste selected folders from my C drive to the Seagate drive. I just want to backup my documents and pictures, which are located in the "my documents" and "my pictures" folders in the C drive Library. Windows 7 backup does not work, I get an error message. I've been trying to fix it for a year but have given up.

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#6
June 26, 2017 at 12:56:36
Just backing up as you go is one way to do things and happens to be my preferred option. It takes a little time but you get very quick at it after a while. I go one step further and keep my USB HD unplugged when I'm not using it. That way if I were to get lumbered with Ransomware they would not encrypt my backups.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#7
June 26, 2017 at 19:57:12
Manually backing up is a viable option as long as you do it regularly.
I would be surprised if the Seagate software did not have a dashboard to let you 'see' what back ups you have and offer an option to purge older back ups.
You can fix Windows Back Up by running Tweaking.com to fix the Windows systems.
http://www.tweaking.com/content/pag...
Install it, restart in Safe Mode, run all of the pre-scan options, then run the repair itself. I have used this to repair back up, print spooler, and other problems.
An important feature of Windows Back up is the Drive Image and Windows Repair Disk. If you make a drive image and anything happens to your system, even a dead hard drive, you boot to the repair disk and reload the image onto the drive again or a new drive, load back your latest back up, and you are running again in no time. The Repair Disk also has other repair features that are useful like Start Up Repair and System Restore from outside Windows. There are other programs that can do similar (drive imaging) so if you cannot get back up running, there are other options available.

You have to be a little bit crazy to keep you from going insane.


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#8
June 27, 2017 at 04:40:15
In the future you may be better off just copying your Documents folder as is to the external without using any backup software. Backup software compresses the data to get rid of the slack space that always exists on your computer. This is done to conserve space. The disadvantage is that the individual files are not easily view-able.

The files that are most valuable to most users are your personal files like photos and music. Jpg and Mp3 are already in a compressed version by their nature.

You still should run periodic backups of your entire system but possibly on a less frequent schedule.

I assume you are using the software that came with the external drive. There may be better options for you.

Provide more information on what you were doing as far a the backup schedule, if you know that.

#7 above is one way you can control things so they don't get out of hand. That said, housekeeping on your computer is necessary just as it is for your living space.


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#9
June 27, 2017 at 09:09:06
I use Seagate Dashboard 4.7.1.1 that came with the drive. I manually backup periodically and then disconnect the Seagate drive. I do not use Seagate Cloud. I'm very careful about housekeeping on the computer C: drive. Documents and photos are all that I backup. Lately, I send myself important files by email since I don't trust my backup.

Is there anyone out there who actually uses Seagate Dashboard? They would probably better understand my question.


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#10
June 27, 2017 at 10:49:07
Maybe someone will come along who uses that package but I still doubt they will be able to comment on the files from afar. From what you say there has been a glitch on the drive,

As I understand it Seagate Dashboard 4.7.1.1 is installed on the computer rather than the backup drive. If the software came separately then you could format the drive and it should work again.

Alternatively you could format the drive then just do your backup manually using copy/paste or drag and drop rather than the Dashboard software.

It is not beyond possibility that the drive itself has failed.

Always pop back and let us know the outcome - thanks


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#11
June 27, 2017 at 11:03:43
what does "format the drive" mean?

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#12
June 27, 2017 at 11:35:29
✔ Best Answer
Re #11

It takes it back to new without having to specifically erase the files. Here's the full blown explanation:
https://www.lifewire.com/what-does-...
When you have a problem it often sorts things out BUT it will be empty afterwards.

One easy way to do it is to right click the drive in Computer and select Format from the list.

Always pop back and let us know the outcome - thanks


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