Solved Screen goes blank after starting windows

April 22, 2016 at 07:59:13
Specs: Windows
Computer is running and the starting windows logo comes up but then screen goes black on my toshiba p770

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#1
April 22, 2016 at 13:14:24
✔ Best Answer
Boot to safe mode. If the screen works normally (doesn't turn black) in safe mode then is a corrupt driver for your video card (safe mode loads the generic windows driver not the one for your specific card). Go into the device manager under display adapters and right click your display adapter and click uninstall. Now reboot normally. Windows will detect the display adapter that is install and reinstall the driver for the device. It may ask you to reboot again. Upon this reboot if the problem persist then the driver is completely corrupted. You will need to go online and download the most up to date drive for your device and install that. You can go online if you boot safe mode with networking.

Regards,
John Ryan | Tech Support
https://www.clouddesktoponline.com


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