Solved screen goes black,no keyboard responce but the mouse moves

March 26, 2012 at 09:36:00
Specs: windows 7 starter, 1gb
HP netbook,loaded drivers but the screen goes black the mouse will respond but there is nothing I can do at that time. I had to uninstall Zone Alarm after a failed update I still had avast and my system firewall (<crap) so I would reinstall after I resolved this, had to restart to finish uninstall and once I did i ran into this problem I didnt want to lose the data on my computer but i'm not particularly attached to windows 7.
I've thied ctrl+alt+del(no responce)
Safe mode didn't hlp
ctrl+f8 nothing
I can open boot menu and wantedto know if my only option was to install a new OS, hopefully not the case

See More: screen goes black,no keyboard responce but the mouse moves

Report •

March 28, 2012 at 17:48:16
✔ Best Answer
Try a System Restore.

hp netbook system restore

"my system firewall (<crap)"
Is an outbound firewall needed?
Summary: Many software firewalls will alert you on suspicious outbound connections. The biggest problem is that if correct, by then it's too late.
You May Have More Firewall Than You Need
How Much Security Can Outbound Filtering Provide?
Stop Whining About "Outbound" Firewalls
Hack lets intruders sneak into home routers
If you haven't changed the default password on your home router, let this recent threat serve as a reminder.

Report •

March 29, 2012 at 09:25:08
thank you for the information I had to system restore before the computer turned on and reset the OS, was a little disappointed but I have a computer again, thanks again.

Report •

March 29, 2012 at 14:12:37
Good news Gildarmesh.

Report •
Related Solutions

Ask Question