screen dims unable to alter power settings

May 6, 2012 at 23:09:04
Specs: Windows 7
laptop dims, unable to alter power settings . after boot when the windows 7 "press ctl al delete" appears on the screen, as soon as i hit any key the screen dims. when the system boots up i cannot alter the power settings, the wirelss doesnt work and the sound doesnt work (little speaker icon says audio service is not running. this was after connecting direct with a virgin media server and going through stuff with virgin on the phone to speed up the internet.

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#1
May 7, 2012 at 03:12:21
I suggest you perform a "factory recovery" to return your laptop to how it was when it was new. The method for doing that depends on make & model, but generally requires you to press a certain key (or a combination of keys) as soon as you see the manufacturer's splash screen.

That's one reason why you must always keep backups of your data in case something like that happens.


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