Solved Scanner not working on windows 7

June 11, 2013 at 01:09:28
Specs: Windows 7, 2.5/6
Scanner is not working on Windows 7, may the port on which the scanner works is blocked??? how can i check it

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✔ Best Answer
June 11, 2013 at 19:26:51
To elaborate on the above comments, if you have the scanner for a number of years and you tried to install it on Windows 7 using the original install CD, it is possible that the install CD does not contain the correct driver for Windows 7. If this is the case, or if you would like to get the latest driver available (recommended), then go to the manufacturer's website and download the latest driver for your version of Windows 7 (32bit or 64bit) and reinstall it using that driver. Some scanners, like most printers, should be installed with the scanner unplugged and the installer will tell you when to plug it in (check your online manual to see details of the installation. If there are no drivers for Windows 7, sometimes Vista drivers will work (worth the try), but XP drivers will NOT work. If there are no appropriate driver choice, the it is time to replace the scanner, or use it only on an older XP machine.
If the appropriate are drivers available, but does not work, try another USB port, and report results and include details on your scanner and the computer.

You have to be a little bit crazy to keep you from going insane.



#1
June 11, 2013 at 01:41:14
What is the scanner manufacturer and model number?

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Audares Juvo


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#2
June 11, 2013 at 08:42:34
And is the software and drivers that you installed meant to run on Windows 7?

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#3
June 11, 2013 at 12:31:11
Has it ever worked on the computer running that copy of Windows 7?

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#4
June 11, 2013 at 19:26:51
✔ Best Answer
To elaborate on the above comments, if you have the scanner for a number of years and you tried to install it on Windows 7 using the original install CD, it is possible that the install CD does not contain the correct driver for Windows 7. If this is the case, or if you would like to get the latest driver available (recommended), then go to the manufacturer's website and download the latest driver for your version of Windows 7 (32bit or 64bit) and reinstall it using that driver. Some scanners, like most printers, should be installed with the scanner unplugged and the installer will tell you when to plug it in (check your online manual to see details of the installation. If there are no drivers for Windows 7, sometimes Vista drivers will work (worth the try), but XP drivers will NOT work. If there are no appropriate driver choice, the it is time to replace the scanner, or use it only on an older XP machine.
If the appropriate are drivers available, but does not work, try another USB port, and report results and include details on your scanner and the computer.

You have to be a little bit crazy to keep you from going insane.


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