samsung laptop cursor disappears

July 12, 2012 at 14:22:41
Specs: laptop problem cursor
Intermittent problem with samsung laptop (only month old) Every now and then all of a sudden click on a box for example a box to endter text and it wont stay highlighted so wont let me type, same as wont let me go down on drop down boxes, flashing cursor disappears so wont let input anything? Only solution seems to be to log completely out then back in again which is a total nuisance :(

See More: samsung laptop cursor disappears

Report •

#1
July 13, 2012 at 04:29:32
You should not have to sort out problems yourself on a laptop which was purchased only a month ago, that's what warranty's are for.

Return to manufacturer under warranty, but contact them first to obtain a returned merchandise authorisation (RMA).


Report •

#2
July 13, 2012 at 06:25:01
i called them and they said couldnt deal with it over the phone - need to take into their nerest workshop which is in fact an hour and half away for me hence trying to sort it myself! :(

Report •

#3
July 13, 2012 at 12:45:27
Tinkering with your hardware parts may void your warranty. Why not just take it back to the store you bought it from?

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


Report •

Related Solutions

#4
July 13, 2012 at 13:11:31
coz i bought it at argos and then they ahve to send it off to samsung and i cant be without it as its for work - have lots of important work programmes on it i dont want to lose too

Report •

#5
July 20, 2012 at 03:47:09
i take it nooone knows what this problem might be then? :(

Report •

#6
July 20, 2012 at 06:48:25
Then backup your data and ask them to help you or give me the info so that I can help you for that. So as per your problem seems to go, I think its a touchpad issue. Did you run any tests for that ??

Solving Technical queries is my passion and I just Love it !!


Report •

#7
July 20, 2012 at 07:56:30
no i wouldnt know what tests to run?

Report •

Ask Question