runtime error 216 at 00004809

March 19, 2013 at 03:32:07
Specs: Windows 7, intel i5 2.67 GHz/4GB
Occurs when I use Adobe Reader.
Task Manager will not close it.
I stop the Acroread (?) service to shut the program.
Browser is Chrome.

See More: runtime error 216 at 00004809

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#1
March 19, 2013 at 03:50:42
Do you get the error message when you try to open a .pdf document in Chrome browser or in Adobe reader alone ? If alone, uninstall the reader and re-install a different version of Adobe reader. By the way, what version of reader, the recent one XI ? If in Chrome, the add-ons, if any ( I do not use Chrome ), might cause the issue.

CoolGuy


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#2
March 19, 2013 at 04:34:43
Thanks for your reply
Error occurs when I open a pdf document from my documents.
Version is 10.1.4
Happens most times, but not all.
I mentioned the browser because IE and Firefox seemed to get a similar problem, which is why I switched to Chrome.

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#3
March 19, 2013 at 04:56:22
You may try version XI ( or 11, the latest one ).

You may also try to open a command prompt with admin rights and do a file integrity check

SFC /SCANNOW

and even a disk check

CHKDSK /R /F

Pls note there are blank spaces before the slashes.

CoolGuy


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Related Solutions

#4
March 19, 2013 at 09:31:58
Can you kindly tell me how to open a command prompt with admin rights, please?
I ought to know, but can't remember.
I'm grateful for your help.

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#5
March 19, 2013 at 09:49:07
Start menu ->Accessories

Right-click Command Prompt and click Run as Admin in the window that opens. Type in your admin password, if any, and click O.K.

Type in the commands one by one and press ENTER/RETURN key on the keyboard. If you are prompted to restart, do so.

CoolGuy


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#6
March 20, 2013 at 09:43:29
I uninstalled the earlier version of Reader, re-started and installed ver XI.
I also did the scans you suggested.
There is still a problem: when I highlight part of a downloaded document with a view to copying to clipboard the program freezes. Possibly this is a built-in protection to prevent copying?
Many thanks for your patience and help.

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