Revert Windows 7 Upgrade back to Vista

Dell / Optiplex gx260
March 22, 2010 at 14:25:31
Specs: Microsoft Windows XP Professional, 2.399 GHz / 509 MB
This problem is for someone elses computer so the specs above are not relevent. They have a Dell which came with Vista and was eligible for the win 7 upgrade. They did the upgrade by following the instructions on the disk. Is there anyway to revert back to Vista or to retrieve the contents of Outlook Express from the vista install?

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#1
March 22, 2010 at 17:09:45
Without knowing more I'd say it is possible.

The owners manual would provide help as to how one was supposed to return the system to OEM state. Some have hidden partition that might still be there. Some have you make dvd's that might still be on the system. Some even have you buy the media for a small fee.

Playing to the angels
Les Paul (1915-2009)


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#2
March 22, 2010 at 20:05:58
If this was an upgrade install, a 'personal' item like outlook express folders should still be there if that is what you really want. If going forward, you are willing to use Mozilla Thunderbird for email (very similar to outlook for email), it should be able to find those folders during install if you tell it to. Or you can look for it manually, but I do not know if the new windows mail will find it and use it (at this point, as it should have been migrated before/during the 7 install).
If you are able to revert back to Vista (I don't know why anyone would want to), you probably will loose all personal items and preferences including the outlook folders as this would revert back to new machine status.
I would try the Thunderbird and keep the windows 7. If installing Thunderbird does not restore Outlook express inbox and other folders, you can always uninstall.

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#3
March 23, 2010 at 00:02:41
if it was an upgrade, you should have a big folder called ""windows old"" you can get the old emails from there.
do a search for.pst or:
Make sure Windows shows hidden files and folders.
Try looking in these standard locations:

Outlook Express: C:\Documents and Settings\­[username]\­Local Settings\­Application Data\­Identities\­{[identity ID]}\­Microsoft\­Outlook Express

C:\­Windows\­Application Data\­Outlook Express\­{[identity ID]}

you could reinstall the vista from the hidden partition but that will delete all files on the c;/.in which case you will lose all the emails.

i hate computers!
but cant help myself....


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#4
March 23, 2010 at 11:54:03
Thanks for the help so far.The computer was bought last year and then they received the free windows 7 disk which is how the upgrade was done. The biggest hurdle is the fact that the user is not very computer savvy and I am dealing with them on a chat basis. Is there a simple to communicate way that they may be able to locate the old OE to at least retrieve the info from it?

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#5
March 26, 2010 at 08:08:49
Problem solved. The person downloaded Windows live mail and it found all of the files that had gone missing.

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