Restore Dell PC after Win 7 reinstallation

January 29, 2010 at 07:27:38
Specs: Windows 7 64 bit
Hi,
I had problem with the Win 7 OS, so I reinstalled from the DVD's I had from Dell. But most of the applications and themes are not included in it. So later I discovered about the recovery partition. I can see that around 5 GB of data is available in this drive but I cannot run the F8 or Cntrl F11 options, as it cannot find this data. Why? I have no idea. I tried to read the hard disk by connecting it as a USB disk to another PC, but I cannot see any file on it except the folder Recovery. the complete drive is 15 GB and 10 GB free. I think my Factory image is still there, How can I copy or restore my Notebook to the factory image?

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#1
January 29, 2010 at 16:14:38
You cannot read or copy anything of value from the recovery partition, it's compressed and in a special format which can only be read by the application which created it (usually Norton Ghost on Dell machines).

Are you pressing <Ctrl>+<F11> at the right time after you switch on (when the Dell splash-screen appears)?

Alternatively, is there a Dell Windows utility installed which allows you to create recovery discs from the image?. This will create a set of bootable discs from the recovery partition.

Those self-made discs will be tailored to your PC and should include the full pre-installed content, whereas the discs you have from Dell are 'generic' and only install the OS & drivers


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#2
January 30, 2010 at 09:52:15
Hi,
I have tried with the 'ctrl+F11' and also by F8, It runs the utility but it does not find the image on it. It gives all options except 'Recover from the Factory Image'. As I have reinstalled the windows 7, the Dell customer care say that on reinstallation the factory image is no more accessible. Is the factory image still there or is it deleted on reinstallation?
The Dell Windows Utility (OS Recovery Utility), is not installed on my computer right now. But I can create a image from the 'control panel' 'Backup & Restore'. There I get a message that it will backup my 'Recovery Drive' and my 'OS drive'. After creating the backup, am I able to restore my PC back to the factory image from this DVD?
Or should I install some software like Norton Ghost to read the drive and verify if the image is still present or is deleted?

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#3
January 30, 2010 at 10:10:20
Let's first clarify what is not clear to me.

When you purchased this Studio brand laptop, what was the original operating system preinstalled - Windows Vista or Windows 7?

i_Xp/Vista/W7User


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Related Solutions

#4
January 30, 2010 at 10:21:05
windows 7 64 bit pro.
By mistake I installed a Sony Reflex camera software on my laptop, which was only for 32 bit OS. As a result my Os crashed and also I could not restore from any restore point I had. Each Time I selected the Restore point, It says It is installing this restore point, but after completion, it starts again the utility of start up failure and trying to fix the problem. Later it cannot and asks to select a restore point, and here the previous restore point is not visible, so I selected the next restore point, and it happened the same every time, and at last I was left with no restore points so I reinstalled the Win7 from the DVD's I had from Dell.
After reinstallation I found that most of the softwares which came installed when I ordered, such as face recognition software and others are not installed. Later from the internet I came to know about the Factory Image, but I had already reinstalled the Win7. Then I had asked the Customer care and they say that the image file is not accessible after reinstallation.
But I can see that the Recovery drive is 5GB written of 15 GB. I dont know whether the image is still there or is deleted or modified on reinstallation from DVD.

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#5
March 24, 2010 at 03:15:32
From my experience, when you install windows 7 using the provided dvd's, it does a complete format of the hard drive, including the recovery partition. Then, when it installs the OS, it reformats the drive into 2 partitions: your c drive, and the new recovery partition. All pre-installed software will be gone at this point. If you go to Dell.com, and search for drivers using your code on the back of your computer or the computer model number, you should be able to find any and all drivers that came with your computer.

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#6
March 24, 2010 at 03:56:53
dells, restore for win 7 process.
1 Turn on the computer.

2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.

Note:
You must press <F8> before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

4 Specify the language settings that you want, and then click Next.

5 Log in as a user who has administrative credentials, and then click OK.

6 Click Dell Factory Image Restore.

7 In the Dell Factory Image Restore window, click Next.

8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.

9 Click Next.
The computer is restored to the default factory configuration.

10 When the restore operation is completed, click Finish to restart the computer.

The software is now installed as it was when the computer was first received

follow to step 8, if you installed win 7 over a vista setup, once you have a running win 7, you should be able to go to dell and download the preinstalled programs from thier site,

alternatively you can try to restore vista from this process and then reinstall win7, as an upgrade again.which will keep all your old programs.
1 Turn on the computer.

2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.

Note:
You must press <F8> before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

4 Specify the language settings that you want, and then click Next.

5 Log in as a user who has administrative credentials, and then click OK.

6 Click Dell Factory Image Restore.

7 In the Dell Factory Image Restore window, click Next.

8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.

9 Click Next.
The computer is restored to the default factory configuration.

10 When the restore operation is completed, click Finish to restart the computer.

The software is now installed as it was when the computer was first received.

i hate computers!
but cant help myself....


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