Restarts after use of Internet

February 19, 2011 at 08:24:31
Specs: Windows XP
Help please after i turned on my laptop it runs slow and takes about 10 minutes to load and its a new dell with windows 7.
I live in a area where in needs a username to use the internet. So, i go to log in, but when i go to the page my computer goes blank then shows a blue screen with some words and letter then, my computer restarts.

I've done many scans with Norton 360 my security, but the same thing happen again after updating the security.

This has been happening these past three days and it get annoying i need help, please can you help me i need to get my school work done.


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#1
February 19, 2011 at 10:04:40
my computer goes blank then shows a blue screen with some words and letter then

why not list the error number? Makes sense to me ;-)

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
February 20, 2011 at 20:53:04
If it is new, get warranty service help.
I have found that Norton causes more problems than it fixes. (I would take it off and get something better - not McAfee either, try Avast free version) If you decide to change Antivirus programs, to completely remove Norton you will need to get their uninstaller from their website.
Try system restore to a date before you began having this problem.

If system restore does not help, changing AV prog (if you decide to try it) does not help, definitely get warranty service.

You have to be a little bit crazy to keep you from going insane.


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