Restart when I want to shutdown (soft

May 16, 2011 at 05:38:14
Specs: Win 7 Professional, Intel dual core T2080/2048 gig (32 bit, 4 gig installed) DDR2 SDram
Windows 7 Pro; Toshiba Sattelite A135-S4677 - My laptop is restarting when I want to shutdown from the desktop menu. A hard shutdown works, but I'd rather not use it unless necessary.

I know there's a process for draining excess off the battery or capacitors that may be causing the shutdown to default to a restart, but I don't exactly remember the steps. This happened to me almost two years ago so my memory isn't exact on it, but I called Toshiba tech support and they resolved it.

Is it:

Remove battery, plug in AC and try shutdown and if that doesn't work,
Remove battery, unplug AC and press power button for 30 seconds or so?

I ask because so far this isn't working, so I may be missing a step. Thanks.


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#1
May 16, 2011 at 06:01:18
I think I got it.

Steps:

Remove battery, plug in, try shut down, then
Remove AC plug, press and hold down power button for a minimum of 30 secs, then
Reattach battery, power up, try shutdown once or twice (this took for me and shutdown worked)
Plug in AC, test with AC AND battery in place. (Success!)

Thanks anyway! Happy Monday.


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#2
May 16, 2011 at 06:09:02
Ok...spoke too soon. Need more coffee maybe.

I'm NOT successful when AC attached, but shutdown goes fine when battery only is attached. Any suggestions from here would be helpful. I wouldn't care except when I do a shutdown and it restarts and I'm not aware it did, I'll pack up the laptop to take it somewhere and the battery drains - then I end up with time/date back in 2004 (my cmos battery needs to be replaced).

Until I find out more I'll do a shutdown without the power cord plugged in. Thanks in advance for your help! ~L


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#3
May 16, 2011 at 06:54:49
Get the CMOS battery replaced, it MAY have something to do with the problem (every board is different). It may be just under one of the removable panels, if so you may be able to do it yourself.

You have to be a little bit crazy to keep you from going insane.


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