Solved Repeatedly getting Google Chrome has stopped working

April 22, 2013 at 11:47:39
Specs: Windows 7
Over the last month I have started getting a message (that occurs frequently, several times a day) saying that Google Chrome has stopped working. It closes down and when I reopen Chrome it asks me if I want to restore to my previous pages.
My OS is Windows 7 Home Premium SP1. I have regularly installed the Windows system and security updates.

See More: Repeatedly getting Google Chrome has stopped working

Report •

April 22, 2013 at 12:38:09
✔ Best Answer
Try doing the following:

Reset Chrome

Clear your temp files using CCleaner

Update your Chrome Extensions

Let me know how it goes.

Report •

April 23, 2013 at 02:56:15
Thanks for the suggestions Newbie10. I have cleared temp files and updated the Chrome Extensions as suggested. The third element suggested for resetting Chrome under Windows doesn't seem to reflect my directory structure. The suggested location for a Default file is C:\Users\UserName\AppData\Local\Google\Chrome\Application\User Data.
My structure under C:\Users\UserName\AppData\Local\Google\Chrome\ appears to be directories \Application\ or \User Data\. \User Data\ has a subdirectory called \Default\ but within that subdirectory there is no file called Default. I was reluctant to rename the Default subdirectory just to see what happened. On the plus side I haven't yet had a recurrence of the problem. I add to this post if it recurs. Thanks again.

Report •

April 23, 2013 at 05:07:08
Don't waste time in running CCLeaner or other software. You know that it Web Browsers do not contain any type of important files. You should uninstall Google Chrome because important files of Chrome has been deleted because of the viruses and spam. So download newer version of Google Chrome.
Or You can also use Mozilla Firefox, I personally experienced it well as compared to Google Chrome.

Report •

Related Solutions

April 23, 2013 at 06:53:31
AmyLewis, Un-installing the browser will not get rid of all of its files and will definitely not get rid of any temp browsing and cookie files. When troubleshooting browser issues, eliminating temp and cookie files are important because they will directly affect your browsing experience.

I respect your opinion, but based on what I said in the paragraph above, I believe running CCleaner is very important not only for system security and stability, but also for keeping a clean and good running system.

Johnmy, if the issues doesn't come back, be sure to stop back by and pick the 'Best Answer' to solve this thread so anyone with a similar issue will know this thread is solved.

Report •

April 24, 2013 at 09:03:20
I agree there is no point just cleaning out the web cache with CCleaner. Chrome is a very unstable browser that does not function well when 3rd party extension are added to it. In addition. Social networks and many other developers have stopped supporting it. If you want to continue using it. Try removing all the extensions. Remove the shockwave plugin because it a duplicate plugin because chrome already has an internal flash plugin. Hope this helps. http://www.delete-computer-history....


Report •

September 18, 2013 at 19:22:57
Hello I know this is relatively old. I tried literally every solution people had offered on the internet and after hair pulling I found my solution. Maybe this could help someone in the future. I was having issues where when I clicked on the icon it wouldn't open. And when it did open it would give an error then close. Try bringing up the task manager using Ctrl Alt Delete and look at your processes. For me there were a whole bunch of chrome processes and I had to end all of them then it opened no problem and I quit getting errors. But somehow chrome was trying to run when it wasn't and the more I clicked the harder it tried and the more processes I had to end. It was a simple fix, and maybe it'll help someone else.

But I did do as someone else said and disabled the shockwave as soon as I could get back on chrome.

message edited by Kitters

Report •

Ask Question