Solved Repair a Printer or Get a New One

January 3, 2018 at 08:27:06
Specs: Windows 7 home, Intel Pent., cpu g630, 4.00 GB, 64 bit
My HP C3180 all in one printer has fallen on hard times. I keep getting "paper jam" . I went thru a HP video on how to fix the problem to no avail.

I tried downloading the drivers from them and halfway through it just stopped downloading. Did that twice to no avail.

My question is, should I take it in for repairs or just buy a new one? I see some of them have come down in price.


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✔ Best Answer
January 3, 2018 at 13:46:54
My Canon has both options. Although both can be configured to be active at the same time, Canon advise to use only one or t'other... I run mine on cat-5/ethernet; but if I need to go wifi then it will work OK even if both are "active/enabled".

I think more current Canon Pixma series only allow one or t'other to be enabled at any time...

Personally I prefer to have the choice of either wifi or cat-5/ethernet at any time.

Setting up any wifi printer is relatively simple. Typically one installs it as usb first; then installs the wifi drivers and so on... It is important to read the manual carefully; and follow the process as detailed. I "never" use the the wps approach - so often advocated these days. I prefer to use the "olde fashioned" - established - method and configure the printer wifi settings manually.

If I have to use wifi for a given print job then as my printer is on the lan via cat-5, and my router is obviously wifi enabled too, it can be accessed that way over the lan as a wifi device.



#1
January 3, 2018 at 09:00:24
Paper jams are often due to mucky/dirty rollers and paper transport.. Over time ink, dust etc. adheres to the surfaces... And overtime rollers can become worn, flat surfaces etc.?

Have you managed to clean all such surfaces?

Not knowing of course which youtube vidoes you have viewed/followed... (there are so many out there...) perhaps see if the info below is of any help?

https://www.ifixit.com/Device/HP_Ph...

The printer was by no means cheap if I view the Amazon sites... But the cost to have it repaired (if the above info isn't any help) might mean you it would be cost-wise better for a new one? An estimate at least might be advisable - providing there is no cost for that (estimate etc.)...


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#2
January 3, 2018 at 09:17:51
Thanks Trvlr, didn't see that one. Mine was a HP video but not as thorough as this one. Will try it and get back to you.

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#3
January 3, 2018 at 09:22:30
Repair costs probably aren't going to be favorable. From what I can tell, parts are no longer manufactured for that printer, so the cost is going up. If you have to replace the intake assembly, you're looking at roughly $150 for parts alone.

How To Ask Questions The Smart Way


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#4
January 3, 2018 at 10:57:02
Well, I've gone as far as I want to go on this. Stopped at removing the feed roller assembly.

And after each section, it doesn't tell me what the problem could be so I guess I am going for a new printer.

Any suggestions for me on that one? We really don't do that much printing anymore, but I would like the all-in-one model, with the scanner.

Thanks to both of you for the help.


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#5
January 3, 2018 at 11:41:07
My own - albeit limited - experience with all in one units has been with Canon. I’ve found them generally reliable and cheaper to run than Epson and hp.

Many such units now insist on ink cartridges which are not separate or discreet inks; meaning when one runs out you have to replace the lot. I prefer separate cartridges for each colour and also separate black.

My Canon MP600R has separate tanks. I use only genuine Canon cartridges as the look alikes may not always be what they claim. My Canon is at least 5yrs olde...


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#6
January 3, 2018 at 12:59:59
OK thank you.

Would you prefer wired or wireless?


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#7
January 3, 2018 at 13:17:23
I see a Canon PIXMA MX492 Wireless All-In-One Printer - for 59.99 reduced from 99.99. Is wireless easy to set up? I have two computers networked.

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#8
January 3, 2018 at 13:46:54
✔ Best Answer
My Canon has both options. Although both can be configured to be active at the same time, Canon advise to use only one or t'other... I run mine on cat-5/ethernet; but if I need to go wifi then it will work OK even if both are "active/enabled".

I think more current Canon Pixma series only allow one or t'other to be enabled at any time...

Personally I prefer to have the choice of either wifi or cat-5/ethernet at any time.

Setting up any wifi printer is relatively simple. Typically one installs it as usb first; then installs the wifi drivers and so on... It is important to read the manual carefully; and follow the process as detailed. I "never" use the the wps approach - so often advocated these days. I prefer to use the "olde fashioned" - established - method and configure the printer wifi settings manually.

If I have to use wifi for a given print job then as my printer is on the lan via cat-5, and my router is obviously wifi enabled too, it can be accessed that way over the lan as a wifi device.


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#9
January 3, 2018 at 13:56:27
OK thank you.

Will go for the aforementioned Canon.


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#10
January 3, 2018 at 13:58:02
Also look at the Epson range. These are good machines which work as wired or wifi.

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#11
January 3, 2018 at 14:10:28
My main reservation re" Epson is the history of their ink cartridges being flagged as empty when in fact they weren't... Also quite a few end users seemed to find Epson had higher failure rate; and also their ink cartridges aren't the cheapest either... and they had all colours in one cartridge. But Possibly that isn't true for all models...?

Their standard black inkjet/ribbon printers way back were fine; as were their mono lasers. I have '95 vintage Epson EPL5600/Action Laser 1600 which still runs fine.

With any printer these days, it's wise to look for a few reviews (e.g. Amazon and the web in general) and see what comes up and so on?

message edited by trvlr


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#12
January 4, 2018 at 12:23:29
As you have nothing to lose remove the paper assemblies, look for any fragments of paper and clean all rollers with alcoholic spirit. Jamming can sometimes be caused by greasy surfaces.

If a driver stops during "downloading" it is nothing to do with the printer, or did you perhaps mean "installing"? You can tell when it fails by saving the driver as a file then installing it afterwards (rather than running it online, which is not the best way).

Always pop back and let us know the outcome - thanks


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#13
January 4, 2018 at 13:12:33
Yes Derek, I meant during installing. I tried it twice and just stopped dead.

I have ordered a new printer as mentioned above.

By the way, should I delete the current printing drivers before installing the new printer?


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#14
January 4, 2018 at 14:37:01
"should I delete the current printing drivers before installing the new printer?"

It's not usually necessary but something to consider if you run into trouble.

Always pop back and let us know the outcome - thanks


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