Remove internet download manger registered with fake key

March 11, 2016 at 08:07:44
Specs: Windows 7
ican't download any materials because of the the internet download manger is regeristered with fake serial number. I am always asked to enter the registeration nuber, so could't able to download any of the materials I needed.


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#1
March 11, 2016 at 08:19:00
See if you can uninstall the download manager from "Control Panel > Programs and Features". They are not essential - windows can handle downloads.

Also run these three programs in the order given to give us an idea about the malware situation. They often fix what AV's miss:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
Download the free version.
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
March 11, 2016 at 20:55:40
I would run a System Restore to a date well before the problem started. Then run the above programs to make sure that you are clean of junk.

You have to be a little bit crazy to keep you from going insane.


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#3
March 12, 2016 at 01:33:07
The restore points themselves can be infected.

After running antimalware software and being given a clean bill of health it is always wise to flush all of your restore points and create a fresh new one.

Restore points typically aren't a good way to rid a PC of malware.


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Related Solutions

#4
March 12, 2016 at 06:57:33
Just uninstall Download Manager & then do a deep scan for viruses & malware.

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#5
March 12, 2016 at 19:31:19
Every browser has a "Download Manager".
Leave the other crap off your system.

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#6
March 13, 2016 at 06:56:49
Some download managers contain viruses.

Always pop back and let us know the outcome - thanks


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