Solved remove ask.com toolbar from my computer

March 15, 2015 at 17:57:13
Specs: Windows 7
ask.com browser was installed without my consent when downloading a Freeware program and does not suit my ewquirements

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#1
March 15, 2015 at 18:37:10
Run this:

ADWCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the Scan. You then have options to remove whatever it shows under each heading in the table that appears below, although it is usually safe to run "Cleaning".

Please copy/paste the log on here.

Note that running just ADWCleaner does not mean that your computer is clean of malware. That would require further steps.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
March 16, 2015 at 08:00:48
✔ Best Answer
"ask.com browser was installed without my consent when downloading a Freeware program"

Actually, you DID consent to it. You most likely clicked NEXT during the freeware installation without paying any attention to what was on the screen. For instance, here's Ask bundled with Avira AV:

http://www.avira.com/images/content...

How to remove Ask: http://malwaretips.com/blogs/remove...


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#3
March 16, 2015 at 13:37:02
Always look carefully before clicking to install a program. If you download anything 'free' from Adobe (Flash Player, Reader, etc), you need to uncheck the optional install or you will end up 'infected' with McAfee on your system. These companies are accepting money to put these add ons with the free ones that we want so we need to be more careful now that this is a regular practice. I would favor a regulation that would require that these are unchecked by default so that it will not be as easy to get bogged down with a lot of unnecessary junk. As things currently are, you have to be careful.

You have to be a little bit crazy to keep you from going insane.


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