Reinstall HP laptop IOS (Instant On System) Quickweb feature

October 22, 2012 at 22:07:11
Specs: Windows XP
HP Quick web file(s) missing or corrupt. Please reinstall HP when i boot my laptop hp pavillion dm4 2165dx from web key (f5) please help i also reinstall quickweb but still problem remains...

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October 23, 2012 at 09:31:12
Does the computer still boot to Windows?

As you probably know HP Quick web is part of the pre-installed features for your computer. Assuming the hardware is OK, one way would be to do a factory restore but that will revert the computer to as new conditions (which I doubt you would want to do).

An HD failure is one of the possibilities but you might be better off to contact HP about this issue as it is in their province. Someone else on here might have some ideas so keep watching.

In the meantime it might be worh you looking at this webpage:

By the way, your spec says XP but you have posted on the Win 7 forum. Which is it?

Always pop back and let us know the outcome - thanks

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