red x in aol email

Dell / DIMENSION 2400
November 17, 2010 at 19:21:05
Specs: Windows 7, 2.392 GHz / 510 MB
red x appears in the to and from field of my emails.

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November 19, 2010 at 09:42:05
You can update your java to see if that helps.
Click on do I have Java.
Red X usually causes problems with pictures. I give a website to see if
you can pick up any more information.
If you re-install AOL make sure you know your password.
AOL - System Information - AOL Software - Quick Restore.
AOL System Information may be a little different depending on what version you have. What your after is Quick Restore.
For Quick Restore.
Start - All Programs - America Online - AOL System Information
Click OK for Warning - Click Quick Restore.
When you do this you will have to resign on to AOL.
Sign on to AOL - When asked enter your sign on name. Don't use the part
Enter old Password - OK
Go to Keyword and type Store Password - Enter Password - check mark box - Save.
Don't check mark the email box unless you want your email password protected.

Go to and click Read Mail - A popup will come up - Click yes to save mail offline.

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