Random disappearing application and files

February 20, 2011 at 02:04:58
Specs: Windows 7 64-bit, i7 920 12GB RAM
Hi. I wonder if anyone has any idea's why this is happening, whether I can recover my missing files and how I might prevent it from happening again? Last week Photoshop CS3 64-bit shortcut in start menu claimed no application found. I used the 32-bit version temporarily and later reinstalled the 64-bit. I'm not convinced that the 64-bit version actually reinstalled, nor can I find any information to confirm or deny. I wouldn't be surprised if it's actually the 32-bit version running. No big deal really. However, since, on two consecutive days, I've discovered InDesign files (that I've definately saved) are missing after a reboot (ie. the next day). The shortcuts to the files still remain, but don't function, and Explorer finds nothing. No copy of the files in my back-up either, which happens at 5pm each evening (and I've checked no issues in the log). I found another similar thread that suggested it was an Explorer problem. I tried opening InDesign, selecting Save As from a blank folder, simply to see what the InDesign browse window would find, but nothing there. If you have any suggestions, I'd be most grateful. Paranoid that each job I do, until this issue is resolved, will have a short life and cost me hours in rework time. Cheers! Meghan

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February 20, 2011 at 08:21:51
Desktop Icons are simply shortcuts to an actual program. Deleting the Icon will not delete the program. Conversely, a corrupt Icon may not open a program, but that doesn't mean the program is gone.

There could be many reasons for the shortcut to not work but the simple fix is to delete the non functional shortcut and create a new one. Go to the folder where the program resides and find the exe for the program. Right click and choose create shortcut. Or conversely just drag the exe to the desktop and drop there. In that case you may need to modify the name as it will include the words shortcut to.

A couple of suggestions on what may be causing this problem. One is Windows propensity to send messages about unused icons on the desktop. Ignore that. Second might be a registry cleaner. Do you use a registry cleaner?

When I am working on a project I SAVE AS directly to the desktop instead of to the default folder for whatever program it is.

Are you sure you are logging in as the same user each time?

If you know the file extension of the missing files then do a *. (file extension here) search.

One other suggestion is that if you are running both a 32 bit version and a 64 bit version on the same installation of Windows that you discontinue that practice, or at least install them on separate partitions.

Why do you need both versions anyway?

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February 20, 2011 at 20:09:40
If you doubt that a program exists and do not want to comb through your hard drive until you are sure it exists, just go to Control Panel>uninstall Programs and all installed programs will show up there so you can be sure. Note that you have both 'Program Files' and 'Program Files (x86)' and your 32bit programs are in one and your 64bit programs are in the other typically.

You have to be a little bit crazy to keep you from going insane.

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