Dell / Inspiron n5010
February 1, 2011 at 03:45:38
Specs: Windows 7, 1.73 GHz / 4030 MB
I own brand new laptop Dell Inspiron N5010 Alloy Edition (Core i7 740QM, Ati mb radeon HD 5650, Seagate XT 750 GB, 4GB DDR3 RAM, Ms Windows 7 64bit Home Premium), but i still experience with BOSDs BUGCODE_USB_DRIVER. Last BSOD what i had is: STOP 0x000000fe (0x0000000000000005, 0xfffffa80073ca1a0, 0x0000000080863b34, 0xfffffa8007b39c50). Where could be issue? I have only HID mouse and keyboard connected. Can be this caused by my one year old A4tech X7 mouse? Because the BSOD appear randomly (when doinong non-intensive work). I had mobo, usb ports and hdd replace by Dell Technician, but issue still persist. Also i passed all test like Dell Diagnostics, MemTest+ (for 2 hours), sfcscan,,, Also i tried to do clean installation, updated drivers, but issue still persist. Could you help me please? Thank you in advance. Also sorry for my not-good English :).

Minidump from last BSOD is located here: ">http://cid-f71c8038bda92c9c.office.live.com/self.aspx/.Public/020111-24960-01.zip

M. Charvát
alias dog.big


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February 1, 2011 at 19:33:58
If you are worried about the mouse, look to see of there are windows 7 drivers for the mouse available on the mfg.'s site, or try a different mouse, but it probably is not that. Your computer is new, they already replaced major components by manufacturer's technician. If installing these drivers and updating motherboard drivers and video drivers does not help, insist that the factory replace your computer with a new one under warranty.

You have to be a little bit crazy to keep you from going insane.

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