Solved Ran norton and now programs won't directly open

January 2, 2012 at 14:52:30
Specs: Windows 7
Windows detected a virus, I ran Norton and cleared the virus. After it ran when I go to launch a program (ie Firefox, IE, calculator) it asks which program I want to open it with. For Firefox when I went into Program Files and chose the .exe file it will open. However when I close it and try to open it again I have to chose the program again to open it. Suggestions on how to fix this? Thanks

See More: Ran norton and now programs wont directly open

Report •

#1
January 2, 2012 at 18:54:39
Your 1st mistake was getting Norton. You 2nd mistake was actually using it, lol.

http://support.microsoft.com/kb/950505


Report •

#2
January 13, 2012 at 16:39:30
Sorry for the late response. I went through the steps and put in the new registry and its still asking which I want to use to run the .exe file. However when I run a .mp3 or any other file it opens the appropriate program no problem...just not .exe

Report •

#3
January 13, 2012 at 18:34:57
✔ Best Answer
A google search will bring up various fixes for your problem. You might want to back up your registry first. I used the following successfully on someone's computer: http://support.kaspersky.com/viruse...
By the way, what version of Norton are you using. I've been using Norton Internet Security, and the latest versions work well and get some very good reviews.

Report •

Related Solutions

#4
January 13, 2012 at 20:40:44
Thanks man. While the program on the link didn't work (it wouldn't stay open long enough to do anything) doing the google search after I knew how to phrase the question worked. I had been attacked by Win 7 Security 2012 malware program.

Report •

#5
January 14, 2012 at 07:53:21
I'm glad the google search worked for you. You may have been able to use the link I had provided if you had booted up in safe mode.

Report •

Ask Question