Pull Windows 7 laptop out of Windows Update reboot loop

August 26, 2015 at 13:07:00
Specs: Windows 7
When windows tries to start it displays a message saying that it is configuring updates. It's been doing this for days. I've tried the F8 and 0 key options to get to the recovery mode but neither does anything at all. There is no recovery disk and I've tried everything I know how to do.

See More: Pull Windows 7 laptop out of Windows Update reboot loop

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#1
August 26, 2015 at 14:35:41
It's a long shot but turn off the laptop, disconnect power then remove the main battery. Before re-assembling hold the Power Off/On button down for at least 20 seconds to discharge the motherboard components. At odd times this procedure has been known to unstick things.

Always pop back and let us know the outcome - thanks


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#2
August 27, 2015 at 09:26:30
That's one of the things I tried. My husband calls it the universal girl solution--turn it off and turn it back on. Still, thanks for the suggestion. I even let it sit overnight with no power. It's still stuck.

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#3
August 27, 2015 at 10:06:07
OK, if you held the power button as given then that magic has run out.

Not sure where it might get us but what is the make and model number of the laptop?

Presumably you tapped F8 key immediately and continuously after switching on.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
August 27, 2015 at 10:57:09
It's a Toshiba Satellite C655 S5540
I did the F8 thing and either got the alarm (that was fun) or nothing at all on multiple attempts. According to their site there is supposed to be something similar when you hold down the 0 (zero) key while it starts up but that had the same result as the F8 key did.


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#5
August 27, 2015 at 11:30:07
Do you get any menu if you tap F12 instead?

Always pop back and let us know the outcome - thanks


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#6
August 27, 2015 at 11:47:26
yes, I can get the F2 and the F12 pages but neither of them seem to go anywhere helpful
maybe it's time to let someone else take a look at it, this seems like this is over my head
thanks for trying though, I appreciate it.

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#7
August 27, 2015 at 12:03:28
Well, if System Restore is one of the listed items (NOT Factory Restore) then you should be able to restore back to a time just before the issue came along.

If Safe Mode is listed we might be able to inject a "Microsoft Fixit" for update problems.

Always pop back and let us know the outcome - thanks


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#8
August 27, 2015 at 12:15:27
There's no way to get to safe mode. I took a chance and downloaded a program onto a disk that is supposed to recover this sort of thing. It got me to a system restore that supposedly successfully reset it back to July but it didn't change anything.
The computer belongs to my boss (his personal laptop that he dumped on me to fix) and I'm beginning to think there's an element of 'pilot error' going on here.
Giving up is SO not in my nature but I may have to this time.

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#9
August 27, 2015 at 13:07:30
I did find one way which involved running Live Linux (from a CD or flash drive) then using that to hack the update data off the hard disk. It looked rather "user unfriendly" though and probably not something you would want to rush into.

Keep an eye on here in case someone else has a bit of inspiration.

Always pop back and let us know the outcome - thanks


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#10
August 27, 2015 at 16:14:57
Well. If all else failes, then you can try to fresh install windows. But in the process, do not format the hard drive. Just click on your primary drive and install the new Windows there. In that way, all your previous files will be placed in C:\Windows.OLD.
http://pcsupport.about.com/od/windo...

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#11
September 5, 2015 at 07:19:41
Did you e er resolve this problem? I'm running Windows 7 onToshiba Satellite L655 and updates have totally hu ng up laptop operation. Pulled battery out,hled pwr button, put battery back in,pushed power button on- no charge. It seems like the update are still updating. Please post if you have new info. on this.
Thanks

Duane in NH


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#12
September 5, 2015 at 08:53:45
My husband calls it the universal girl solution--turn it off and turn it back on

Sorry for butting in...but I think its a biased statement and valid only in the eye of the beholder. Just couldn't resist expressing my resentments.

i_Xp/Vista/W7/W10 User


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#13
September 5, 2015 at 09:08:53
Yes and any male that doesn't use it is missing out on the most common quick fix for many transient computer glitches.

In fact what was given in #1 was more than that. Not also doing the discharge with the battery removed would have been missing the point.

Always pop back and let us know the outcome - thanks


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