Click here for important information about

Solved Problems after system restore

Hewlett-packard / Pavillion dv7t
May 15, 2012 at 17:50:44
Specs: Windows 7 Home Premium, i7 1.6GHz / 6 gigs
Ok, so 2 Christmases ago, my parents bought me a HP Pavilion dv7t-4100 laptop for school and moderate gaming. Anyways, it had been running mostly fine aside from a few overheating issues that was turned into a quick fix with a mini tower fan. A few days ago however, it decided that it was no longer going to boot up after freezing on my desktop. I tried booting in safe mode, restoring to an earlier point, every trick I knew. But in Safe mode, it would get to classpnp.sys and it failed every time I tried to restore it. So taking the easy way out, and seeking a new chance to customize the OS, I simply wiped the hard drive and had it restore to factory settings. All is good and well, everything runs fine, I register the computer, as I never originally did, finish that, and bam. Windows Explorer takes ridiculously long amounts of time to open folders, or browsers, and Internet Explorer (not my preferred browser, but the only one installed) refuses to load the home page, and crashes if I attempt to click anything. I've also attempted to run Firefox Aurora off the flashdrive that I had on hand to no avail, it wouldn't actually start the browser after connecting to the network.

I could use any advice or suggestions at this point, as much as I'd like to just call it quits and get a desktop, due to monetary issues, this laptop is all I've got.

Please and Thanks in advance.

See More: Problems after system restore

May 15, 2012 at 18:28:42
✔ Best Answer
Consider a possible hardware problem.
First test your memory with Memtest via a bootable CD that you burn from ISO image you download. Let it run through all tests unless you get errors. If you get errors retest one stick of memory at a time to verify and determine the bad one. No errors are acceptable in memory so replace as needed. If your system is running your memory as dual channel, it is best to replace them as a pair.

Second test your hard drive using the hard drive utility from your hard drive mfg's website/download (open device manager to check this or open the access panel to read it from the drive). You can actually use Seatools from Seagate on other brand drives if needed. Minor errors it may be able to fix but major problems or many errors will cause it to tell you to replace the drive.

If these two test OK, you may want to repeat the factory restore to see if it works better this time. Make sure that you have the battery charged and the power cord plugged in during the restore. After the restore, do repeated Windows updates in order to make sure you are up to date. Then go to HP's site and update your drivers. Then install a good antivirus program like Avast Free Version. If this does not help, you may need to contact HP to purchase a recovery disk set (assuming that your recovery partition is corrupt or damaged in some way) and do your restore from there.

You have to be a little bit crazy to keep you from going insane.

Report •

June 16, 2012 at 08:53:06
13epauli, you said you fixed your overheating issues with a mini tower fan. I have the same laptop and it overheats like crazy. Can you tell me more about exactly what you did to solve that issue please?

Report •
Related Solutions

Ask Question