Solved Problem with Mouse /keyboard not responding

May 31, 2011 at 00:42:48
Specs: Windows 7, 67%/61
my mouse hangs & keyboard hanging up . Hello all you wise people..thought it was the wireless
changed batteries--no help
but I changed the mouse to wired and its still crap..
I am at a loss ..I am just surfing or writing email or just trying to type something in address bar or this note and it just stops ..everything..
and it seems I lose service or not recognizing what I am doing-I can click till my fingers fall off-
then after a minute... it goes
I have a emachine 1 year old..all the regular stuff /Frontier security /2 GB ram -64 bit AMD Athlon LE 1640 2.70 Ghz..I know i did that backwards..sorry but this is painfully slow

I don't remember doing any thing new that would do this..
I am pretty good with computers but this has me backwards..

I noticed the CPU is really high when i am having the worst of it.


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✔ Best Answer
May 31, 2011 at 16:53:34
your PC will function fine with just your AV and scheduler in start-up.
Try tapping f8 on startup and choose safe mode with networking. Run a FULL scan with malwarebytes and then try these other 2 free 30 day fully functional trials:
1- Trojan Remover
http://www.simplysup.com/tremover/d...
2- hitman pro
http://www.surfright.nl/en
Fix all they find and then reboot

Some HELP in posting on Computing.net plus free progs and instructions Cheers



#1
May 31, 2011 at 04:51:21
check in the prcess's see what process's are running the cpu and memory high, if this has only been happening for a while try a system restore, you may have a csan happening or updates, so keep the process manager open, while yo work so you can see whats happening. if nothing shows up while you have the freeze, then a full virus scan and a scan with malwarebytes,
finally as a last resort, you could save your files and do a factory restore, effectively resetting the machine to the day you bought it.

i hate computers!
but cant help myself....


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#2
May 31, 2011 at 05:11:38
Because it comes back by itself and the CPU usage is high while it is 'away', this tells me you have either an infection or you need to do some serious maintenance.
Restart your computer.
Download, install, and run Malwarebytes.
Run msconfig, go to start tab and uncheck all except MS and antivirus (you can add back some later) OK and then restart machine.
Go to Computer, right click on C drive and choose Properties select Disk Clean Up, select nearly all options and OK.
Repeat last above but choose Defragment for C drive.
Open browser Tools>Internet Options>Delete select nearly all and click delete.
Reset browser to keep history for 2 or 3 days only.
Reset browser to delete cookies when closing.
Clean out old emails (thousands of old emails can slow things down).
I don't know your antivirus, but make sure it is up to date, or try Avast (free version).

You have to be a little bit crazy to keep you from going insane.


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#3
May 31, 2011 at 11:12:37
Hi thanks for the help. I have the new Frontier Security malwarebytes and SystemCarepro.. none of which came back with anything.
Advanced System has a good defrag...
I will do the msconfi next. I do see that the CPU is high when I am typing ..right now its running from 82% to 91% to 100% when its stuck Ram is running at 77%
When I am not typing it is running 73%.
This is supplies by the new Adv Sy.Care..very helpful ..while I have been watching all this..anyway...I will try this and get back.

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Related Solutions

#4
May 31, 2011 at 11:22:19
BYT the only thing new is internet Explorer 9

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#5
May 31, 2011 at 14:11:47
Hello well there was a problem..removed it but I have noticed explorer is running in 3 places under processor -task master from 86 k to 46 to 6 and I notices in the
start tab there is a huge list of subscription's running service and also start up but I have that down to required few.. ho hum.....

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#6
May 31, 2011 at 16:53:34
✔ Best Answer
your PC will function fine with just your AV and scheduler in start-up.
Try tapping f8 on startup and choose safe mode with networking. Run a FULL scan with malwarebytes and then try these other 2 free 30 day fully functional trials:
1- Trojan Remover
http://www.simplysup.com/tremover/d...
2- hitman pro
http://www.surfright.nl/en
Fix all they find and then reboot

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#7
June 1, 2011 at 19:30:55
Hello Tom Guide, Well that hitman found 2 more and that seems to have stopped the huge CPU issue and my mouse seems to be doing what mouse are suppose to do.

I have one more question;
Ok so I never know when to believe these computer store-tech people. Several weeks ago I got hit with Fake Alert....my isp person told me to download malwarebytes. Needless to say it worked-the free version.
TODAY> a guy(not from my isp) told me to now remove MBytes and the hitman because they are a type of spyware. OMG
is this accurate? I bought MBytes. I was so horrified by that Trojan.
Is there a reason to do this and what happens to the virus trojan if i do that?

Any thoughts
thanks so much for the help
You guys are bookmarked

hotcitykitty


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#8
June 1, 2011 at 19:38:31
'TODAY> a guy(not from my isp) told me to now remove MBytes and the hitman because they are a type of spyware. OMG'

That is truly a LIE...I guess the person who said that is NOT credible at all.
Once Hitman Pro has done it's job for you, Uninstall it using it's own uninstaller, NOT by using the Programs & Features uninstaller, as that will not work.

Malwarebytes is about the BEST malware removal prog out there, and you really didn't have to buy it...the free version works just fine, the only thing is is that you have to use it manually, that is the ONLY difference between free and paid on that.

Here is how to prevent a fake AV pop-up:
http://www.computing.net/howtos/sho...

Hope that all helps you...KEEP malwarebytes for sure

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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