Problem loading Adobe Reader on Windows 7

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February 23, 2012 at 21:23:24
Specs: Microsoft Windows XP Home, 1.5 GHz / 1023 MB
Using a two year old Dell Inspiron 530, reformatted the hard drive and it now has Windows 7 running on it. I want to load the current version of Adobe Reader on this machine but am having problems.

I download Reader 10.1.2 with no problem using Firefox. Double-click on the .exe file and get the “Do you want to run this file?” panel. Click Run. It asks if it’s OK for this program to make changes to this computer, I click Yes. It deletes the Reader exe file that I downloaded and nothing else happens.

I try it again. This time I get a panel with an OK button entitled “UI_ReaderInstaller” and informing me that “Only a single instance of this application can run”.

How can I get Reader 10.1.2 loaded on my machine?


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February 23, 2012 at 23:51:14
Are you sure you haven't already got it installed? Check in Control 'Panel/programs & features' to see if it is listed - if it is, try uninstalling and reinstalling.

Does it have to be Adobe Reader? Foxit reader is a lot quicker and does the same job.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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February 24, 2012 at 03:25:02
Do you have Admin privileges ( or Run as admin... ) while installing the Adobe Reader ? Some programs seem to be installing under normal user but actually do not.


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February 24, 2012 at 06:31:03
Adobe Reader does not show up in Control Panel as an installed program.

Running the exe as an administrator yields the same results as double-clicking on the exe.

I have used Foxit reader and liked it. But I found a few occasions when something in the pdf did not show up on the Foxit display but was visible on Adobe Reader. This happened when viewing drawings (as best I recall at least, it's been a while). I could never figure out how to get Foxit to display those missing elements, so I abandoned it in favor of Adobe.

Now it looks like I'm going to have to go back to Foxit because Adobe will not install on my machine :(

Thanks both of you for your suggestions.


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