Problem downloading email attachments.

July 21, 2011 at 12:53:07
Specs: Windows 7
Unable to download word document email attachments. I have windows 7, IE8, Yahoo mail.
With each try at downloading windows opens media player which rejects (.doc) extensions.

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#1
July 21, 2011 at 16:26:37
Sounds like they are "downloading" OK but picking up media player when you try to "run" them.

Have you any other doc files saved on your computer?
If so, go to one of them, double click it and see if it opens in Word.
Save one of the doc attachments and try opening that from the file too.

Report back with this info and we'll see if we can help. Seems like either a file association issue or the attachment has a hidden extension.

Always pop back and let us know the outcome - thanks


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