printer will not print on disc

June 4, 2014 at 01:56:04
Specs: Windows 7
The disc starts to feed into the printer, takes in the disc . but stops after a few seconds The notice comes up saying that I must insert the tray and press the resume button but the same thing happens every time Can you advise

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June 4, 2014 at 03:20:52
I don't know the make & model of your printer, but for Canon printer:

Make sure you push in the cd tray so that the arrow-heads line up with the marks on the tray carrier. If you don't do that, the printer cannot detect that the tray is in the right position.

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June 4, 2014 at 09:14:04
If you continue to have problems let us know the make and model number of printer please.

Always pop back and let us know the outcome - thanks

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