printer will not print clearly from computer

April 28, 2015 at 05:04:14
Specs: Windows 7
I can copy and print no problem but when i try to print from my computer it is disjointed and unreadable. it is not the ink as they have just been changed

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#1
April 28, 2015 at 08:57:39
Can you clarify the problem a little more (please...)?

You can copy and print OK - from where?

You cannot print from your computer - it is disjointed... What is disjointed? Is it missing parts of the text etc., or is effectively printing "rubbish/random characters etc.?

Also make and model of printer would be useful.

How are you connecting to the printer - via usb or network (wifi or cat-5/ethernet cable connection)?

And was it all OK until very recently? If so then have you set any restore points recently (when the printer was OK)?


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#2
April 28, 2015 at 18:36:05
Is it one of those copy-scan-print all in one things?

If it's one of those wireless ones you may need to reorientate the printer. If it's wired maybe try a new cable. Check for a driver update too.


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