Printer sends user intervention required message

April 5, 2013 at 00:51:23
Specs: Windows 7
The status on my printer keeps coming up with "user intervention required" message

how can i remove this and start using printer again do i need a engineer or can i do this myself?


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#1
April 8, 2013 at 08:21:21
"user intervention required"

Taking that error message literally, it means there's something wrong which only the user can fix.

Make sure there are no paper jams or paper scraps in or around the roller system.
Make sure none of the cartridges are empty.
Try a new USB cable from printer to computer.
If using non-genuine ink cartridges, try using genuine ones same make as printer.


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