Print Spooler Won't Clear. Repeats Printing

Gigabyte / Ep43-ud3l
March 21, 2011 at 11:53:32
Specs: Windows 7 Home Premium, 3.2 GHz / 4094 MB
I am working on an office machine, Windows 7. (not specs shown above) I installed a second network printer HP2035n (both the same but different rooms) and I renamed one to reduce confusion. The install went easily since the drivers were already there. The default printer was set to the new printer and the test page during the install printed fine, but after that all printing, including test pages print repeatedly and they must be stopped. This happens from different programs and now happens when printing to both printers (before all was good). The print spooler does not clear out the printed document after it prints so it just keeps on printing.
I tried a system restore. I tried uninstalling both printers and reinstalling.
I tried updating the driver.
I tried a suggestion I found that says to stop the spooler in services, go to C;\Windows\System32\Spool\Printers and delete any files found there (2 found and deleted) and restart spooler.
I first checked all printer settings and preferences to make sure that only one copy was set to print.
I probably tried some things I cannot remember right now.
Nothing helps, I am on the verge of reinstalling Windows 7 (already set up back up), I even put in Windows 7 OEM disk, but it starts from disk and only shows a blank start background after it says starting windows ( I thought it should show a repair option there, but nothing).
Suggestions please....

You have to be a little bit crazy to keep you from going insane.


See More: Print Spooler Wont Clear. Repeats Printing

Report •

#1
March 21, 2011 at 12:15:54
Open the print queue for that printer, so that your printjob is shown.
Then in Startmenu search for CMD, rightclick on CMD and run as administrator.
In the upcoming black command prompt window, type in:
net stop spooler

Switch back to the printers queue and delete the printjob(s).

Now switch back to the command prompt and type:
net start spooler

Now the queue should be cleared and you should be able to print to that printer.

Click Here on HowTo ask good Question to get best Help
Let us know, if the problem is solved !!!


Report •

#2
March 21, 2011 at 16:50:45
Actually it was not a problem getting it to print or deleting the print job, it was a problem that the spooler was not clearing after the print so it was printing again, and again and again.....
After hours of trying many any things, some of them again but slightly differently, I decided that enough was enough (adding a printer should have been 10min to 20min tops, including unpacking and setting up toner). I finally bit the bullet and reloaded windows, restored the back up and reinstalled all programs including 2 admin accts + 1 reg acct, Printer, scanner, and more, all within another hour and a half. I probably should have given up sooner, I would have been home sooner. Stubborn I guess.

Thank you anyway. I still do not know what happened, just a corrupted file I guess.

You have to be a little bit crazy to keep you from going insane.


Report •

#3
March 21, 2011 at 17:16:58
Ok, thanks for reply.
I suggest to make an image of the running installed Windows 7, so that you can restore your system within 10 minutes, if you experience such problems.

Click Here on HowTo ask good Question to get best Help
Let us know, if the problem is solved !!!


Report •
Related Solutions


Ask Question