print spooler 'started' but see no printers?

June 4, 2010 at 07:57:41
Specs: Windows 7, 4GB
guys, i have just acquired a new pc with
windows 7. my problem is that i can't print,
neither do i see printers in the "devices and
printers folder", tried to check online and many
peeps talk about the print spooler. i have
check that one and it shows 'started' but still
cannot see the printers, neither can i add one.
i'm on a wireless network and everyone else,
being on XP, are printing with no problems.
may you please help me?

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#1
June 4, 2010 at 09:19:04
Have you tried to add a printer from Devices and Printers?

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#2
June 5, 2010 at 03:03:40
yep, that's where i was trying it from, it aint working!

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#3
June 5, 2010 at 04:22:35
Then try adding a new device. Click on the "What if Windows doesn't find my device. Then follow the prompts.

Be sure your network settings are the same as the network you are trying to use.

The Windows 7 default workgroup name and the one for WinXP are not the same.


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