Please help windows 7 system restore failure

October 27, 2015 at 15:41:53
Specs: Linux
Windows 7 hp blue screened, won't load system restore options only the background, put in restore disk and says device driver not found: 'MSCD001' then says below Microsoft RAM DRIVE version 3.06 virtual disk C: disk size: 28 , 00
Sector size: 512 bytes
Allocation unit: 16 sectors
Directory entries: 512
Driver successfully installed.
A:\>_ and I don't know what to type to fix it here

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#1
October 27, 2015 at 15:45:54
It's a hp pavilion hpe he - 11 14 pc 2nd gen Intel windows 7

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#2
October 27, 2015 at 17:13:01
Do NOT use the restore disk, that is the LAST thing you should try, not the 1st. The model number is probably HPE h8-1114. Specs can be found here:

http://h20564.www2.hp.com/hpsc/doc/...

I doubt you have an A: (floppy drive) on that system & 'MSCD001' refers to the drivers for the CD/DVD drive. Please explain more clearly what you're doing.


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#3
October 27, 2015 at 20:37:04
Going back to System Restore.... If the built in system restore does not work due to corruption (not disk drive issues), you can use a Windows 7 Repair Disk, boot to it, start Repair and select System Restore from the options. This will use the system restore engine from the repair disk and your restore points from your hard drive. You should have made the Repair Disk when the machine was new but if you did not then you can make one from any functioning Windows 7 machine as long as both your machine and the one you are making it on are either 32bit or both 64bit (not mixed) and use that for your repair.
If you went too far with the restore disk (Factory Restore), then it may be too late to do the system restore (not the same at all). If your error above was caused by a problem with your hard drive then these will not help you. If you assumed you had a software problem and it was a hardware issue then you may have to rethink everything.
If you lay out the original problem with all details, system specs, what you tried so far, and your exact results we may be able to help you.

You have to be a little bit crazy to keep you from going insane.


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#4
October 27, 2015 at 21:39:49
Are you sure those are the windows 7 restore disk(s)? It's trying to load a bunch of dos stuff which won't be compatible with the likely NTFS partition on the hard drive or any SATA drives. It's creating a ram drive at C: which means it's not seeing the hard drive or a FAT/FAT32 partition on the hard drive. It created a virtual drive at A: to load some of the files. You could do a dir and enter at the A:\> prompt to get a file listing. If you do, post back some of the file names.

What exactly does it say on this alleged restore disk? It acts more like a windows 95 or 98 disk.


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#5
October 27, 2015 at 22:09:13
S.M.A.R.T test fail 303 it's the hard drive, restore disks won't change anything.

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#6
October 27, 2015 at 22:28:21
Well, there ya go! Get a new hard drive and with the restore disk you should have no problem restoring it.

And you're sure that was the windows 7 restore disk?


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#7
October 28, 2015 at 00:21:14
Well I can't afford anything so I'm screwed and my life is on that computer.... can't make money without it

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#8
October 28, 2015 at 01:10:45
Just to make sure, disconnect the drive's data cable and reconnect it. Maybe it's acting up because of a loose cable.

Otherwise, see if you can remove the drive and post back its model number. Maybe there's something similar on ebay.


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#9
October 28, 2015 at 18:00:50
"my life is on that computer"
If you have to replace the HD it's a matter of putting your data back on it from backups once Windows is restored.

Always pop back and let us know the outcome - thanks


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#10
October 28, 2015 at 20:02:03
Please note that Refurbished hard drives on NewEgg start around $20.00 US and new start around $50.00 (for SATA drives). I would lean towards new and I have not looked in eBay for deals. I have not looked for IDE drives but they can be found. You might even have a friend that recently retired an old computer that you can get free or cheap either as a working computer or just the hard drive if it is compatible, just wipe it clean (Delete partitions, create a new partition, and Format) and restore to it.

You have to be a little bit crazy to keep you from going insane.


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