Solved Pinecone Research website page no longer load on my browsers

January 26, 2015 at 19:17:11
Specs: Windows 7
My Pinecone Research surveys will not load when I click on start. I have deleted and cleaned up both IE and Chrome. This is the only site I have trouble with. Thanks.

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✔ Best Answer
January 27, 2015 at 17:38:26
When I clicked on the link you gave in #4 this lot arrived (see between lines):
----------------------------------------------------------------------------
The page cannot be found

The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Please try the following:
•If you typed the page address in the Address bar, make sure that it is spelled correctly.
•Open the int03.pcrint.net home page, and then look for links to the information you want.
•Click the Back button to try another link.

HTTP 404 - File not found
----------------------------------------------------------------------------
I then found this:
http://www.websitedown.info/int03.p...
Seems like the website is down, or at least the address you are using. If it hasn't been disbanded it might start working again in the next few days.

Alternatively perhaps you can sign on and get where you want to from this (which is working):
https://www.pineconeresearch.com/in...

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
January 26, 2015 at 23:07:41
Pinecone Research websites (both US & UK) are fine for me.

Try clearing all your web data, cookies etc, something I do every day before I shut down my PC at night.

message edited by phil22


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#2
January 27, 2015 at 07:29:48
I have done all that and more. Still will not work. Can't figure out why it is just this one web site that does it. Worked fine for years until about two months ago.
Thanks for reply.

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#3
January 27, 2015 at 14:02:59
Work for me too. Some possibilities:
1. Blocked by third party firewall if you use one.
2. Blocked in Hosts.
3. Blocked by antivirus or some other security application/feature.
4. Blocked in router firewall.
5. Malware possible but less likely as you would expect other issues.

Hosts is easy to check. You follow the path from your C drive:
Windows > System32 > drivers > etc (etc being the name of a folder).
Within the "etc" folder you will find a file names Hosts. Temporarily rename it to HostsX which will disable it - see if it helps. If so come back and we can take it further. If not just rename it back to Hosts.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
January 27, 2015 at 16:21:35
I appreciate the help but I am just an old fellow that doesn't much about how a PC works. I did find some host but no "etc". What really bugs me it only does this on Pinecone. Here is what is in the address bar; http://int03.pcrint.net/start/US/88... When I click on start the little circle at the top of the address bar just keeps going round and round.

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#5
January 27, 2015 at 17:38:26
✔ Best Answer
When I clicked on the link you gave in #4 this lot arrived (see between lines):
----------------------------------------------------------------------------
The page cannot be found

The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Please try the following:
•If you typed the page address in the Address bar, make sure that it is spelled correctly.
•Open the int03.pcrint.net home page, and then look for links to the information you want.
•Click the Back button to try another link.

HTTP 404 - File not found
----------------------------------------------------------------------------
I then found this:
http://www.websitedown.info/int03.p...
Seems like the website is down, or at least the address you are using. If it hasn't been disbanded it might start working again in the next few days.

Alternatively perhaps you can sign on and get where you want to from this (which is working):
https://www.pineconeresearch.com/in...

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
January 27, 2015 at 17:59:30
I have gone through the home page to do the survey and get the same results. I have been in contact with the web master for Pinecone for weeks and she gave some ideas but still not working. Since it is the only site that I have problems with I think it must be in their site. If it was in my PC I'd think I would have problems on other web sites.
Thanks again to all. I'll just forget it for a while then try it later.
The web site is www.pineconeresearch.com

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#7
January 27, 2015 at 18:03:15
We probably overlapped as I was adding bits to my #5.

Yes, I agree, it is almost certainly a website issue. They just need to get their fingers out and sort it.

message edited by Derek


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#8
January 27, 2015 at 19:31:32
Did you install a program 2 months ago (when trouble started)?
A restore to that date may solve you problem.
I suspect your browser may be high jacked by some malware.
Perhaps ask a more computer literal relative or friend / neighbour for help.

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#9
January 27, 2015 at 19:38:03
Thanks but I did a restore.

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#10
January 27, 2015 at 21:14:22
Ok, this may be a long shot but what version of IE are you using? Windows 7 came with IE8 so maybe try the latest version which is IE11. I realize you tried it in Chrome also but it's worth a try for troubleshooting purposes.

Go to Microsoft.com and type in IE11 in the search window. I'd give you the link but I'm on my iPad right now and it keeps telling me I need a windows PC to go to the site.


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#11
January 28, 2015 at 05:29:10
Re #8 and #10

Note that I couldn't reach the website either with the URL given in #4. Can either of you reach it?

I would be surprised if I had the self same problem on my computer too. This is surely a website issue - see "website down" information in #5.

Also "I have gone through the home page to do the survey" (#6). As this didn't work either it seems it is going to that same dud link.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#12
January 28, 2015 at 08:41:22
Already have latest version of IE11. Thanks again for all the replies. I'll miss the little bit of rewards I get for doing their surveys. I'll go back once in a while and try it again.

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#13
January 28, 2015 at 08:50:06
Maybe the website banned you but didn't tell you.
I presume that the link you provided is keyed to your
identity, and nobody else uses it.

-- Jeff, in Minneapolis


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#14
January 28, 2015 at 11:39:40
Jef

They must have banned me too (see #11) even tho I've never been there LOL.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#15
January 28, 2015 at 12:26:39
Not banned. They have given me ideas to try.
I log in to the home page with no trouble.

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#16
January 28, 2015 at 13:57:40
My guess is that they've got a bad link or they have changed it.

Always pop back and let us know the outcome - thanks


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#17
January 28, 2015 at 14:15:20
Derek,

The link that howbeck provided has a 9-digit number in it.
My guess is that it identifies howbeck to the website.
Each registered user would have a different URL.

-- Jeff, in Minneapolis

message edited by Jeff Root


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#18
January 28, 2015 at 14:27:37
Jeff

Interesting thought that - might well be the case. If so the only folk who can help are Pinecone Research.

Always pop back and let us know the outcome - thanks


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#19
January 28, 2015 at 17:51:40
They have given me suggestions but none work.

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