Physical Memory Dumping

March 8, 2011 at 15:40:30
Specs: Windows XP
Well, I see alot of post about this, and how it can be prevented, or fixed, but unfountaly, before i can even get on the loading screen, my computer automaticly does PMD ( Physical Memory Dump), and restart's my computer and I no longer am able to do repair computer, because it is now mysteriously gone! I tried doing safe mode, but my efforts have failed. So if anyone can enlighten me on this situation, I would be truly grateful.

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#1
March 8, 2011 at 19:42:11
You are posting in the Windows 7 forum, but you show Windows XP on the top. If this is true, you should have posted to the Windows XP forum. Please clarify this, or ask the moderator to move your post to the correct forum.
Because of this confusion, I will restrict my comments to general terms that will apply to either OS, for more details, move/repost correctly, or at least clarify.
You will see the Physical Memory Dump when your system becomes unstable. You need to figure out why it is not stable. The reasons could be software or hardware related, from an infection, to a corrupt critical system file, to a bad RAM stick (memory), to a hard drive that is going (or gone), or even a failing power supply.
If you could have booted to safe mode, I would have first looked to a software related problem and suggested a system restore followed by a scan with Malwarebytes.
Since you cannot get into safe mode, I believe you are probably looking at a hardware issue. The first test I would suggest is run Memtest (make bootable CD from downloaded ISO image) - set CD/DVD drive to first in boot order in BIOS, insert disk and reboot. If you get no errors after a few runs through, then you do not have memory problem, but if you get errors, retest with one stick of memory at a time to see if one is bad. If you get one stick alone to work, then boot back to windows and confirm (replace as needed)
If your memory tests good, you should test your hard drive, find out what brand of hard drive you have (open case and look) and download hard drive test utility from the manufacturer's website and make a bootable disk also. Read the PDF instructions that are also available (you do not want to accidentally delete everything).
Post back with results and detailed system information for more advice.

You have to be a little bit crazy to keep you from going insane.


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