Solved pc wont log on, says user profile cannot be loaded

February 3, 2014 at 20:44:39
Specs: Windows 7
I turn it on, put in my password, pc fails to log on. goes on to tell me quote, "user profile cannot be loaded". This has never happened before, I've had this pc 4 years with no problems. PC is Gateway, came equipped with windows 7 home premium. Please help. Jeno.

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February 3, 2014 at 23:19:53

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February 4, 2014 at 09:26:21
✔ Best Answer
If yours is the only account on the machine, try logging on in safe mode - it should log you on with a temporary profile. Then create a new administrator user (if the control panel icon for doing this doesn't work, bring up a run box - type windows key & R together to do this - and type control userpasswords2 into it & ok it. Then use the interface that comes up to create another user. Reboot and log in as new user. You can then try the KB article or just move your documents etc from old to new profile.

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