PC suddenly cant update Win7 or see website SSL certificate

March 12, 2012 at 17:49:06
Specs: Windows 7, i5 760 / 8GB
all of a sudden my computer can no longer update windows, and cannot see any website SSL certificates. Thought this was a software problem so re installed windows 7 and still will not do either. once formatted i installed my kaspersky internet security and it cannot connect to its server to activate the problem.
I cannot think what could be causing this, any help will be great.

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March 12, 2012 at 23:33:09
Is the date & time & region correct ?

Googling is quicker than waiting for an answer....

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March 13, 2012 at 00:51:17
Go to Internet Options, click Security tab and add Windows update to the Trusted Zone. Use the correct web address of the Windows update. Put both http:// and https:// addresses, if applicable.

Hope this helps.


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March 13, 2012 at 03:10:21
It may be some inner problem like your system setting or some date and time setting and something else...

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March 13, 2012 at 05:12:36
"once formatted i installed my kaspersky internet security"

I think you left out a few steps in between. Formatting creates a file system, then Windows needs to be installed, then the device drivers, etc.

When you reinstalled Win7, did you wipe out the exisiting partitioning, create new partitions, then format? Did you prep the HDD using the Win7 disk or a 3rd party program? A clean install should have corrected any problems so it would seem something you're installing in mucking things up - Kaspersky maybe?

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March 13, 2012 at 05:15:57
Did you check device manager to see if there was any issues with your NIC?
Did you reinstall your drivers?
Have you tried restarting in safe mode and scanning with Malwarebytes?
When you reinstalled Windows, how did you do it? Factory Restore? If reinstalled from install disk, did you delete the existing partition, create a new partition and format it? If you reinstalled from install disk and you did not delete the partition and begin with a fresh partition you may have kept a root kit infection or windows installer may have kept some old system files that were corrupted. If so then you may need to do it over again.

You have to be a little bit crazy to keep you from going insane.

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March 13, 2012 at 12:30:26
ssl and other authentication may be a TCP port issue. Your isp or router may have that blocked but none of it should.

Since it started and continued after a reload, I'd suggest it is outside of the computer.

A Pit Bull is like a gun you can pet. And there is no safety on it.

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