PC freezing up and becoming non-responsive requiring reboot

March 22, 2012 at 04:09:27
Specs: Windows 7, 3.411 GHz / 5374 MB
I'm having a lot of Freezing issues... Here we go.. So,whenever I launch a game, say through a game client (e.g. Steam, Origin, etc.) or even on a standalone launcher (e.g. Starcraft II, Diablo III), my system will either run through a few intro videos without any hiccups before completely freezing (i.e. no input response whatsoever), or it will freeze up almost seconds after the initial launch. Adding to this.. One weird thing I noticed today: I found that when I launched Battlefield 3 on EA's new browser setup I can only prevent my computer from freezing when I deselect the option "go to game when ready".

Occasionally it works. Today I was able to play and finish the Mass Effect 3 demo. Everything ran smooth; frame rates were at 50+ the entire time running at 1080p with nothing really out of the ordinary. Then I tried Crysis 2. Game updates..runs. Installed hi-res text pack..runs. DX11 high tessellation pack..runs. Crysis 2 relaunches, runs for maybe 5min., then the system completely freezes. I reboot, try other games through Steam (after validating game integrity and de-fragmenting game cache files), Origin (same process as steam but through EA's recommended steps), and Starcraft II, Diablo III etc. Same issue as before (freezing). Maybe progressively worse at times:?:


Here's what I have done to try and fix my problem(s)
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
- Complete system wipe (clean format); after failed attempts with driver re-installations on top of HDD RMA and Motherboard RMA.
- All driver software is up-to-date and functioning properly. (Supposedly)
- Hardware is running properly. (Supposedly)
- Virus, malware, etc. comes out clean. Nothing detected.

Well, I would really love and appreciate any help this community has to offer so generously. I know I will learn a lot here, along with a few cool tricks!


Since I cannot upload the files, I will simply paste the information in text format below. It's quite the list, so I apologize in advance..


* Here are my system specifications (below). Diagnosis ran with "Game Booster Diagnose Report v1.0" (the freeware version). *
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Game Booster Diagnose Report v1.0
Version: 3.2.0.1417
Date: 2012/02/18 13:48:05

----------------------------------
01 - Operating System
----------------------------------

0101 - Operating System : Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
0102 - Language : English (Regional Setting: English)
0103 - BIOS : BIOS Date: 10/21/11 16:23:25 Ver: 08.00.15
0104 - Processor : AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
0105 - Memory : 6144MB RAM
0106 - Available OS Memory : 6142MB RAM
0107 - Page File : 3569MB used, 8712MB available
0108 - Windows Dir : C:\Windows
0109 - DirectX Version : DirectX 11
0110 - DX Setup Parameters : Not found
0111 - User DPI Setting : Using System DPI
0112 - System DPI Setting : 96 DPI (100 percent)
0113 - DWM DPI Scaling : Disabled
0114 - DxDiag Version : 6.01.7601.17514

----------------------------------
02 - Processor
----------------------------------

0201 - Caption : AMD Phenom(tm) II X4 965 Processor x4 ~3411MHz
0202 - Current Clock Speed : 3411MHz
0203 - L1-Cache : 512.00 KB
0204 - L2-Cache : 2.00 MB
0205 - L3-Cache : 6.00 MB

----------------------------------
03 - Video Adapter
----------------------------------

0301 - Card Name : AMD Radeon HD 6900 Series
0302 - Manufacturer : Advanced Micro Devices, Inc.
0303 - Chip Type : ATI display adapter (0x6718)
0304 - DAC Type : Internal DAC(400MHz)
0305 - Device Key : Enum\PCI\VEN_1002&DEV_6718&SUBSYS_31301682&REV_00
0306 - Display Memory : 751 MB
0307 - AdapterRAM : -2147483648 Byte
0308 - Current Mode : 1920 x 1080 (32 bit) (60Hz)
0309 - Monitor Name : Generic PnP Monitor
0310 - Driver Name : aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
0311 - Driver Version : 8.17.0010.1114
0312 - Driver Language : English
0313 - DDI Version : 11
0314 - Driver Model : WDDM 1.1
0315 - Driver Beta : False
0316 - Driver Debug : False
0317 - Driver Date : 12/5/2011 20:16:00
0318 - Driver Size : 933888
0319 - VDD : n/a
0320 - Mini VDD : n/a
0321 - Mini VDD Date : n/a
0322 - Mini VDD Size : 0
0323 - Device Identifier : {D7B71EE2-2458-11CF-6871-3A11BEC2C535}
0324 - Vendor ID : 0x1002
0325 - Device ID : 0x6718
0326 - SubSys ID : 0x31301682
0327 - Revision ID : 0x0000
0328 - Driver Strong Name : oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NICayman:8.930.0.0:pci\ven_1002&dev_6718
0329 - Rank Of Driver : 00E62001
0330 - Video Accel : ModeMPEG2_A ModeMPEG2_C
0331 - Deinterlace Caps : {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
0332 - D3D9 Overlay : Not Supported
0333 - DXVA-HD : Not Supported
0334 - DDraw Status : Enabled
0335 - D3D Status : Enabled
0336 - AGP Status : Enabled
0337 - Notes : No problems found.

0338 - OpenGL : 6.1.7600.16385 (win7_rtm.090713-1255)

----------------------------------
04 - Memory
----------------------------------

0401 - Total Memory : 6.00 GB
0402 - Free Memory : 3.21 GB
0403 - Total Pagefile : 11.99 GB
0404 - Free Pagefile : 8.50 GB

0405 - Bank Label : BANK0
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 2.00 GB

0405 - Bank Label : BANK1
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 2.00 GB

0405 - Bank Label : BANK2
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 2.00 GB

----------------------------------
05 - Network
----------------------------------

0501 - Description : Belkin N1 Wireless USB Adapter #3

----------------------------------
06 - Motherboard
----------------------------------

0601 - Model : Crosshair III Formula
0602 - Manufacturer : ASUSTeK Computer INC.

----------------------------------
07 - Sound Device
----------------------------------

0701 - Description : Speakers (SoundMAX Integrated Digital HD Audio)
0702 - Default Sound Playback : True
0703 - Default Voice Playback : True
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_11D4&DEV_989B&SUBSYS_10438334&REV_1003
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : ADIHdAud.sys
0709 - Driver Version : 6.10.0002.6600
0710 - Driver attributes : Final Retail
0711 - Date and Size : 9/17/2009 14:38:22
0713 - Driver Provider : AnalogDevices
0714 - Min/Max Sample Rate : 5065838, 5065838
0715 - Static/Strm HW Mix Bufs : 5065838, 5065838
0716 - Static/Strm HW 3D Bufs : 5065838, 5065838
0717 - HW Memory : 5065846
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.

0701 - Description : SPDIF Interface (SoundMAX Integrated Digital HD Audio)
0702 - Default Sound Playback : False
0703 - Default Voice Playback : False
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_11D4&DEV_989B&SUBSYS_10438334&REV_1003
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : ADIHdAud.sys
0709 - Driver Version : 6.10.0002.6600
0710 - Driver attributes : Final Retail
0711 - Date and Size : 9/17/2009 14:38:22
0713 - Driver Provider : AnalogDevices
0714 - Min/Max Sample Rate : 5065838, 5065838
0715 - Static/Strm HW Mix Bufs : 5065838, 5065838
0716 - Static/Strm HW 3D Bufs : 5065838, 5065838
0717 - HW Memory : 5065846
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.

0701 - Description : Digital Output (SoundMAX Integrated Digital HD Audio)
0702 - Default Sound Playback : False
0703 - Default Voice Playback : False
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_11D4&DEV_989B&SUBSYS_10438334&REV_1003
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : ADIHdAud.sys
0709 - Driver Version : 6.10.0002.6600
0710 - Driver attributes : Final Retail
0711 - Date and Size : 9/17/2009 14:38:22
0713 - Driver Provider : AnalogDevices
0714 - Min/Max Sample Rate : 5065838, 5065838
0715 - Static/Strm HW Mix Bufs : 5065838, 5065838
0716 - Static/Strm HW 3D Bufs : 5065838, 5065838
0717 - HW Memory : 5065846
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.

0701 - Description : AMD HDMI Output (AMD High Definition Audio Device)
0702 - Default Sound Playback : False
0703 - Default Voice Playback : False
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : AtihdW76.sys
0709 - Driver Version : 7.12.0000.7704
0710 - Driver attributes : Final Retail
0711 - Date and Size : 10/17/2011 10:40:50
0713 - Driver Provider : Advanced Micro Devices
0714 - Min/Max Sample Rate : 5065838, 5065838
0715 - Static/Strm HW Mix Bufs : 5065838, 5065838
0716 - Static/Strm HW 3D Bufs : 5065838, 5065838
0717 - HW Memory : 5065846
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.


----------------------------------
08 - Hard Disk
----------------------------------

0801 - Model : WDC WD2500JB-00GVA0 ATA Device(Western Digital)
0802 - Media Type : Fixed hard disk media
0803 - Size : 232.88 GB
0804 - Interface Type : Parallel ATA

0801 - Model : WDC WD7501AALS-00E8B0 ATA Device(Western Digital)
0802 - Media Type : Fixed hard disk media
0803 - Size : 698.64 GB
0804 - Interface Type : Serial ATA

0801 - Model : Generic- Compact Flash USB Device
0802 - Media Type : NULL
0803 - Size : 0

0801 - Model : Generic- MS/MS-Pro USB Device
0802 - Media Type : NULL
0803 - Size : 0

0801 - Model : Generic- SD/MMC USB Device
0802 - Media Type : NULL
0803 - Size : 0

0801 - Model : Generic- SM/xD-Picture USB Device
0802 - Media Type : NULL
0803 - Size : 0

0801 - Model : Seagate External USB Device
0802 - Media Type : External hard disk media
0803 - Size : 1863.01 GB
0805 - Driver Date : 6-21-2006
0806 - Driver Version : 6.1.7600.16385

0807 - Caption : C:\
0808 - Capacity : 698.63 GB
0809 - Free Space : 413.29 GB
0810 - Drive Type : 3-Fixed
0811 - File System : NTFS

0807 - Caption : D:\
0808 - Capacity : 232.88 GB
0809 - Free Space : 232.09 GB
0810 - Drive Type : 3-Fixed
0811 - File System : NTFS

0807 - Caption : J:\
0808 - Capacity : 1863.01 GB
0809 - Free Space : 1791.63 GB
0810 - Drive Type : 3-Fixed
0811 - File System : NTFS

----------------------------------
09 - Process
----------------------------------

0901 - 0000 Idle 0 0 0
0901 - 0004 System 0 0 0
0901 - 011c smss.exe 0 0 0 normal
0901 - 0174 csrss.exe 0 0 0 normal
0901 - 01bc wininit.exe 0 0 0 high
0901 - 01d4 csrss.exe 1 174 82 normal
0901 - 01fc winlogon.exe 1 6 0 high
0901 - 0228 services.exe 0 0 0 normal
0901 - 0238 lsass.exe 0 0 0 normal
0901 - 0240 lsm.exe 0 0 0 normal
0901 - 02ac svchost.exe 0 0 0 normal
0901 - 02fc svchost.exe 0 0 0 normal
0901 - 033c MsMpEng.exe 0 0 0 normal
0901 - 0384 atiesrxx.exe 0 0 0 normal
0901 - 03ac svchost.exe 0 0 0 normal
0901 - 03e0 svchost.exe 0 0 0 normal
0901 - 007c svchost.exe 0 0 0 normal
0901 - 0410 svchost.exe 0 0 0 normal
0901 - 0470 atieclxx.exe 1 9 6 normal
0901 - 0498 svchost.exe 0 0 0 normal
0901 - 0588 spoolsv.exe 0 0 0 normal
0901 - 05a4 svchost.exe 0 0 0 normal
0901 - 05fc armsvc.exe 0 0 0 normal C:\Program Files (x86)\Common Files\Adobe\ARM\1.0
0901 - 0610 AEADISRV.EXE 0 0 0 normal
0901 - 0630 Fuel.Service.exe 0 0 0 normal
0901 - 0670 PnkBstrA.exe 0 0 0 normal C:\Windows\SysWOW64
0901 - 0698 PnkBstrB.exe 0 0 0 normal C:\Windows\SysWOW64
0901 - 06b0 SeagateDashboardService.exe 0 0 0 normal C:\Program Files (x86)\Seagate\Seagate Dashboard
0901 - 073c WLIDSVC.EXE 0 0 0 normal
0901 - 0360 WLIDSVCM.EXE 0 0 0 normal
0901 - 0914 taskhost.exe 1 22 24 normal
0901 - 0958 dwm.exe 1 19 2 high
0901 - 09c4 explorer.exe 1 420 268 normal
0901 - 0a98 WmiPrvSE.exe 0 0 0 normal
0901 - 0ae0 msseces.exe 1 143 60 normal
0901 - 0ae8 Steam.exe 1 657 94 normal C:\Program Files (x86)\Steam
0901 - 0bf0 GoogleCrashHandler.exe 1 4 1 idle C:\Users\Logan L Pederson\AppData\Local\Google\Update\1.3.21.99
0901 - 0bf8 GoogleCrashHandler64.exe 1 4 1 idle
0901 - 0a08 smax4pnp.exe 1 14 8 normal C:\Program Files (x86)\Analog Devices\Core
0901 - 0528 MOM.exe 1 10 10 normal
0901 - 0bd4 MemeoDashboard.exe 1 47 19 normal C:\Program Files (x86)\Seagate\Seagate Dashboard
0901 - 0b80 CCC.exe 1 50 42 normal
0901 - 0540 chrome.exe 1 228 190 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0cc4 chrome.exe 1 9 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0d2c chrome.exe 1 10 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0d4c chrome.exe 1 15 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0d6c chrome.exe 1 9 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0d8c chrome.exe 1 12 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0da8 chrome.exe 1 9 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0dc8 chrome.exe 1 10 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0e1c chrome.exe 1 9 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0e4c chrome.exe 1 9 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0e60 chrome.exe 1 10 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0e90 chrome.exe 1 9 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0ea0 chrome.exe 1 10 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0ed0 chrome.exe 1 10 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0ef0 chrome.exe 1 9 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0f10 chrome.exe 1 9 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0f64 WmiPrvSE.exe 0 0 0 normal
0901 - 0ffc chrome.exe 1 16 12 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0e5c HipServAgent.exe 1 23 10 normal C:\Program Files (x86)\Seagate\Seagate Dashboard\HipServAgent
0901 - 10fc chrome.exe 1 45 1 below normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 11cc svchost.exe 0 0 0 normal
0901 - 11e4 SearchIndexer.exe 0 0 0 normal
0901 - 1224 NisSrv.exe 0 0 0 normal
0901 - 125c alg.exe 0 0 0 normal
0901 - 12a8 PresentationFontCache.exe 0 0 0 normal
0901 - 1344 SteamService.exe 0 0 0 normal C:\Program Files (x86)\Common Files\Steam
0901 - 0c9c WUDFHost.exe 0 0 0 normal
0901 - 0a30 wmpnetwk.exe 0 0 0 normal
0901 - 119c svchost.exe 0 0 0 normal
0901 - 08d0 chrome.exe 1 63 1 below normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 0ff4 dllhost.exe 0 0 0 normal
0901 - 06d0 GameBooster.exe 1 1530 92 normal C:\Program Files (x86)\IObit\Game Booster 3
0901 - 0f7c gbtray.exe 1 54 44 normal C:\Program Files (x86)\IObit\Game Booster 3
0901 - 14e8 ApplicationUpdater.exe 0 0 0 normal C:\Program Files (x86)\Application Updater
0901 - 16f0 SearchSettings.exe 1 35 18 normal C:\Program Files (x86)\Common Files\Spigot\Search Settings
0901 - 041c IMFsrv.exe 0 0 0 normal C:\Program Files (x86)\IObit\IObit Malware Fighter
0901 - 0a58 IMF.exe 1 1755 237 normal C:\Program Files (x86)\IObit\IObit Malware Fighter
0901 - 14bc svchost.exe 0 0 0 below normal
0901 - 0434 SmartDefrag.exe 1 704 135 normal C:\Program Files (x86)\IObit\Smart Defrag 2
0901 - 00d4 chrome.exe 1 9 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 1220 chrome.exe 1 10 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 1368 chrome.exe 1 24 1 below normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 127c chrome.exe 1 73 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 17bc chrome.exe 1 69 1 below normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 155c chrome.exe 1 52 1 below normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 17ac rundll32.exe 1 15 5 normal C:\Windows\SysWOW64
0901 - 17c4 chrome.exe 1 34 33 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 162c audiodg.exe 0 0 0
0901 - 1504 ASCService.exe 0 0 0 high C:\Program Files (x86)\IObit\Advanced SystemCare 5
0901 - 0ca8 ASC.exe 1 1600 286 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5
0901 - 10cc chrome.exe 1 22 1 normal C:\Users\Logan L Pederson\AppData\Local\Google\Chrome\Application
0901 - 12a4 ASCTray.exe 1 68 35 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5


----------------------------------
10 - Service
----------------------------------

1001 - Adobe Acrobat Update Service - ["C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe"]
1001 - Andrea ADI Filters Service - [C:\Windows\system32\AEADISRV.EXE]
1001 - Application Experience - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Application Layer Gateway Service - [C:\Windows\System32\alg.exe]
1001 - AMD External Events Utility - [C:\Windows\system32\atiesrxx.exe]
1001 - AMD FUEL Service - [C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe /launchService]
1001 - Application Information - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Windows Audio Endpoint Builder - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Windows Audio - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - Base Filtering Engine - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork]
1001 - Background Intelligent Transfer Service - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Computer Browser - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Cryptographic Services - [C:\Windows\system32\svchost.exe -k NetworkService]
1001 - Offline Files - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - DHCP Client - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - DNS Client - [C:\Windows\system32\svchost.exe -k NetworkService]
1001 - Extensible Authentication Protocol - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Windows Event Log - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - COM+ Event System - [C:\Windows\system32\svchost.exe -k LocalService]
1001 - Function Discovery Provider Host - [C:\Windows\system32\svchost.exe -k LocalService]
1001 - Function Discovery Resource Publication - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]
1001 - Windows Font Cache Service - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]
1001 - Windows Presentation Foundation Font Cache 3.0.0.0 - [C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe]
1001 - HomeGroup Listener - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - HomeGroup Provider - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - IP Helper - [C:\Windows\System32\svchost.exe -k NetSvcs]
1001 - CNG Key Isolation - [C:\Windows\system32\lsass.exe]
1001 - Server - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Workstation - [C:\Windows\System32\svchost.exe -k NetworkService]
1001 - TCP/IP NetBIOS Helper - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - Multimedia Class Scheduler - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Windows Firewall - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork]
1001 - Microsoft Antimalware Service - ["c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe"]
1001 - Network Connections - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Network List Service - [C:\Windows\System32\svchost.exe -k LocalService]
1001 - Microsoft Network Inspection - ["c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe"]
1001 - Network Location Awareness - [C:\Windows\System32\svchost.exe -k NetworkService]
1001 - Network Store Interface Service - [C:\Windows\system32\svchost.exe -k LocalService]
1001 - Peer Networking Identity Manager - [C:\Windows\System32\svchost.exe -k LocalServicePeerNet]
1001 - Peer Networking Grouping - [C:\Windows\System32\svchost.exe -k LocalServicePeerNet]
1001 - Program Compatibility Assistant Service - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Plug and Play - [C:\Windows\system32\svchost.exe -k DcomLaunch]
1001 - PnkBstrA - [C:\Windows\system32\PnkBstrA.exe]
1001 - PnkBstrB - [C:\Windows\system32\PnkBstrB.exe]
1001 - Peer Name Resolution Protocol - [C:\Windows\System32\svchost.exe -k LocalServicePeerNet]
1001 - Power - [C:\Windows\system32\svchost.exe -k DcomLaunch]
1001 - User Profile Service - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Remote Access Connection Manager - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Security Accounts Manager - [C:\Windows\system32\lsass.exe]
1001 - Windows Backup - [C:\Windows\system32\svchost.exe -k SDRSVC]
1001 - Seagate Dashboard Service - [C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe]
1001 - System Event Notification Service - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Internet Connection Sharing (ICS) - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Shell Hardware Detection - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Print Spooler - [C:\Windows\System32\spoolsv.exe]
1001 - SSDP Discovery - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]
1001 - Secure Socket Tunneling Protocol Service - [C:\Windows\system32\svchost.exe -k LocalService]
1001 - Steam Client Service - [C:\Program Files (x86)\Common Files\Steam\SteamService.exe /RunAsService]
1001 - Superfetch - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Telephony - [C:\Windows\System32\svchost.exe -k NetworkService]
1001 - Themes - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Distributed Link Tracking Client - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - UPnP Device Host - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]
1001 - Desktop Window Manager Session Manager - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Windows Management Instrumentation - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - WLAN AutoConfig - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Windows Live ID Sign-in Assistant - ["C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE"]
1001 - Windows Media Player Network Sharing Service - ["C:\Program Files\Windows Media Player\wmpnetwk.exe"]
1001 - Portable Device Enumerator Service - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Security Center - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - Windows Search - [C:\Windows\system32\SearchIndexer.exe /Embedding]
1001 - Windows Update - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Windows Driver Foundation - User-mode Driver Framework - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Application Updater - ["C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe"]
1001 - IMF Service - [C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe]
1001 - Advanced SystemCare Service 5 - [C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe]

----------------------------------
11 - Windows Express
----------------------------------

1101 - System Score : 5.9
1102 - Memory Score : 7.5
1103 - CPU Score : 7.4
1104 - Graphics Score : 6.6
1105 - Gaming Score : 6.6
1106 - Disk Score : 5.9

----------------------------------
12 - Event Log
----------------------------------

1201 - Time : 2/19/2012 3:51:18 AM
1202 - Source : SideBySide
1203 - Description : Activation context generation failed for "C:\Program Files\ATI\CIM\Bin64\SetACL64.exe". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

1201 - Time : 2/19/2012 3:49:12 AM
1202 - Source : SideBySide
1203 - Description : Activation context generation failed for "C:\Program Files\ATI\CIM\Bin64\SetACL64.exe". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

1201 - Time : 2/19/2012 3:39:29 AM
1202 - Source : SideBySide
1203 - Description : Activation context generation failed for "C:\Program Files\ATI\CIM\Bin64\SetACL64.exe". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

1201 - Time : 2/19/2012 4:46:39 AM
1202 - Source : Service Control Manager
1203 - Description : The Advanced SystemCare Service 5 service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

1201 - Time : 2/19/2012 4:01:09 AM
1202 - Source : Service Control Manager
1203 - Description : The AMD FUEL Service service hung on starting.

1201 - Time : 2/19/2012 3:59:39 AM
1202 - Source : Service Control Manager
1203 - Description : The ASInsHelp service failed to start due to the following error:
The system cannot find the file specified.

1201 - Time : 2/19/2012 3:59:38 AM
1202 - Source : EventLog
1203 - Description : The previous system shutdown at 12:58:24 PM on ‎2/‎18/‎2012 was unexpected.

1201 - Time : 2/19/2012 3:53:25 AM
1202 - Source : Service Control Manager
1203 - Description : The ASInsHelp service failed to start due to the following error:
The system cannot find the file specified.

1201 - Time : 2/19/2012 3:47:21 AM
1202 - Source : Service Control Manager
1203 - Description : The ASInsHelp service failed to start due to the following error:
The system cannot find the file specified.

1201 - Time : 2/19/2012 3:42:51 AM
1202 - Source : Service Control Manager
1203 - Description : The ASInsHelp service failed to start due to the following error:
The system cannot find the file specified.

1201 - Time : 2/19/2012 3:33:07 AM
1202 - Source : Microsoft Antimalware
1203 - Description : Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
Feature: Behavior Monitoring
Error Code: 0x80004005
Error description: Unspecified error
Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

1201 - Time : 2/19/2012 3:32:24 AM
1202 - Source : Service Control Manager
1203 - Description : The ASInsHelp service failed to start due to the following error:
The system cannot find the file specified.

1201 - Time : 2/19/2012 3:32:24 AM
1202 - Source : Service Control Manager
1203 - Description : The AODDriver4.01 service failed to start due to the following error:
The system cannot find the path specified.

----------------------------------
End of file - 35241 Bytes
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
END OF DIAGNOSIS
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


I am open to IDEAS, I know open collaboration is key, I will be prompt and update all my findings as the events arise! Again (again), thank you!


See More: PC freezing up and becoming non-responsive requiring reboot

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#1
March 22, 2012 at 04:33:43
Important information you should have included is missing, specifically you left out hard system information. You need to list your make and model if a factory built system plus all added hardware or if a custom machine you need to list all of your components (all makes and models). There are some things that can be lifted out of the scan that you included but information like your motherboard, your power supply, your exact graphics card and more can give us valuable information. While you are at it, include internal temperatures at idle and at load from HWMonitor or Speedfan (or similar) as this may also help.

You have to be a little bit crazy to keep you from going insane.


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#2
March 22, 2012 at 05:02:37
I would first install all the DX runtime components from Microsoft and try the game again before attempting a comprehensive diagnosis. Windows 7 comes with limited DX functionality especially for DX9 components. You have to complete it with DX download from Microsoft.

CoolGuy


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