pc causing web pages to lose formatting

June 14, 2014 at 20:35:41
Specs: Linux , n/a
What causes Web pages to lose their normal formatting? A few weeks ago, our home desktop began losing formatting of certain specific websites--geico and verizon fios. Now, in the last couple of days, other sites are also losing normal formatting, including Yahoo and YouTube and Facebook. It makes no difference which browser we use, but usually we use Chrome. Our ISP is Verizon, and their diagnostics stringed there were no network connectivity issues. They felt it was a Windows problem, and suggested contacting Microsoft to troubleshoot the problem. Thought I'd try here first.

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#1
June 14, 2014 at 23:25:41
Have you done a full system scan, with an up-to-date virus scanner?

Please let us know if you found someone's advice to be helpful.


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#2
June 15, 2014 at 00:00:27
So this is a windows 7 issue and not linux?

Clean out your temp internet files in Internet Options, your browsing history and maybe your cookies and see if that helps.


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#3
June 15, 2014 at 00:46:24
After following the steps Sci-Guy and DAVEINCAPS have suggested you can also try using cleaning software such as CCleaner for a more comprehensive cleanse of your system. It is freeware and should detect all of your browsers for cleaning. It will also clean other cache locations and junk files from your system.

If the problem persists you can perform a "system restore" to revert system files to a date prior to the beginning of badly loaded web pages. Keep in mind that if you have made any other system changes and / or software installation(s) in this timeframe that they can also be reverted depending on how your system was running on the date you select as a restore date.


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#4
June 15, 2014 at 05:20:49
Which browser(s) are you running & are they up to date? If you're running Win7 & IE, you should be running version 11.0.9. If you're running Firefox, it should be version 30.0. Not sure about Chrome because I won't go anywhere near that giant hunk of spyware.

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#5
June 15, 2014 at 08:24:20
Have you changed the resolution or possibly changed the font size in Windows? This can also affect web page formatting.

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#6
June 15, 2014 at 13:33:29
"lose their normal formatting"

Maybe you can expand on that to describe exactly what is happening, or include a Screen Capture.

Always pop back and let us know the outcome - thanks


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#7
June 16, 2014 at 18:47:00
One way to verify that the problems lie within your Windows installation, would be to boot from a Linux "Live" CD. Use the browser within Linux to open the problem web pages. If formatting is correct, it would be safe to assume that the problem lies within Windows.

Please let us know if you found someone's advice to be helpful.


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