Password reset cpmputer is locked and cannot even get to adm

July 19, 2012 at 15:22:40
Specs: Windows 7 Premium
I cannot get past the password prompt password got reset somehow. It will not allow me to do anything. I called a place and they want 50.00 to do a password reset. I have a Windows 7 premium Compaq Preserop CQ56.

I have lawyer information stored on this computer so I cannot LOSE any information saved on the PC.


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#1
July 19, 2012 at 15:38:07
Passwords don't reset themselves. And to reset a password you have to know the old one to create a new one. If you didn't do that, someone did. Who else knows your password info?

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#2
July 19, 2012 at 15:50:53
I have a nerve disease and sometimes I fall asleep with the computer working on things and I am afraid that one night I may have accidentally entered random letters and reset the password and woke back up and shut the computer and it may have saved it. NOONE but me and my husband know the password. I know that sounds crazy but the disease I have is crazy, and uncureable and I do things, my husband tells me later and I cannot even remember. ANY kind of help is SO appreciated.
I know I am CRAZY ..
Thanks! Moderndaymom

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#3
July 19, 2012 at 17:03:58
Password help is not available on this forum you best advice in this circumstance is to contact the computer manufacturer representative in your area/country and be prepared to provide proof of ownership.

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#4
July 19, 2012 at 18:16:30
'I am afraid that one night I may have accidentally entered random letters and reset the password'
you would have to enter the PROPER password before you changed it...sorry...your story dosen't hold water....like was said...contact the laptop tech support and be ready to prove ownership of that unit.
Also, there is NO WAY someone can do a password reset for $50....especially on a laptop...you would be wasting your money.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#5
July 20, 2012 at 07:14:38
Simple way is contact the Manufacturer and they will provide you the master password
:-)))

Solving Technical queries is my passion and I just Love it !!


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