Solved page scrolls down automatically

August 20, 2013 at 00:03:52
Specs: Windows 7
whenever i work on word, excel or webpage..the page scrolls down automatically to bottom of the page..i m working on laptop and my touchpad and keypad are working fine..please suggest what to do and how to solve this problem..thanks in advance..

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August 20, 2013 at 02:00:43
✔ Best Answer
Hi lenovog530,

Try using the system with an external mouse after disabling the touchpad to ensure it is not an issue with the touchpad.

If the same issue persists with different applications( Word, Excel or browser), I would suggest you to check if the issue persists in safe mode.

Restart the system and tap F8 for advance boot options. Select Safe Mode and check.

If the issue persists, perform SFC scan on the system using the link mentioned below:

Thanks & Regards
Manshu S

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