Solved Overly high physical memory usage

December 15, 2014 at 09:36:57
Specs: Windows 7
I've never gotten memory errors from my computer before. Today, while playing a game, I kept getting errors to stop the game to avoid memory loss. Then, it auto shut down my chrome browser.

After closing out my game, my CPU is still sitting at 63% physical memory usage. This is fine, but when I run a game, it knocks up to about 85-91%. I've noticed that there are a LOT of chrome processes running, but I am always nervous to end processes. Looking at my resource manager, I have a lot as cache.. is that normal?

Any advice?

Screenshots below:
http://imgur.com/a/1cJdU


See More: Overly high physical memory usage

Report •

#1
December 15, 2014 at 10:04:20
Do you have integrated graphics or a GPU on your CPU?

Report •

#2
December 15, 2014 at 10:07:24
GPU. It's a Radeon r9 270x. It has 1gig of dedicated memory to it.

In other news, I'm running a virus scan because apparently AVG stopped doing regular virus scans, and I had no clue. So, I'm currently hoping it's just a virus or something I need to quarantine. But usage is at 81% with my virus scan running.


Report •

#3
December 15, 2014 at 10:37:17
✔ Best Answer
In Windows 7 the Cached value is the sum of Standby and Modified memory. A high value is a good thing, provided it comes primarily from Standby memory. But in this case it comes from the Modified list which is bad. Normally Window write this memory to the pagefile and then convert it to Standby memory. From the high commit charge it appears that Windows has been doing this but after the pagefile was expanded to the limit it was able to do no more.

It appears to be some kind of a memory leak but neither Task Manager or Resource Monitor reveals where it is.

Malware could be the cause. Unfortunately an AV product may not always be able to locate it.

Something odd is the chrome processes with large PIDs. But this in itself doesn't indicate anything is wrong.

Sorry I can't help any further. Maybe my observations will aid someone else.

message edited by LMiller7


Report •

Related Solutions

#4
December 15, 2014 at 10:41:51
Did you have lots of tabs open on pages with multimedia (YouTube etc.)?

Do you happen to have Chrome set to 'Continue running background apps when Google Chrome is closed'? You can disable this by going to Settings > Advanced and simply unchecking it (it should be near the bottom).

Cache is perfectly normal, Windows basically loads programs in the background when system resources aren't being utilized, though it should dump some of the data from memory when RAM usage gets high.

Where exactly do these messages about memory loss appear?

How many times has it done this?

You would probably be fine ending the Chrome processes, just be aware that if you had any tabs opened with any unsaved data this will be lost.

Click here for full system specs.


Report •

#5
December 15, 2014 at 10:53:07
This is fine, but when I run a game, it knocks up to about 85-91%.
Okay.

I've noticed that there are a LOT of chrome processes running, but I am always nervous to end processes.
You have one chrome app per tab (including background tabs), as well as a main chrome instance. If you have too many instances of Chrome running, try closing some tabs.

Looking at my resource manager, I have a lot as cache.. is that normal?
It just means you're not using all of your physical memory at this moment.

How To Ask Questions The Smart Way


Report •

#6
December 15, 2014 at 10:54:05
I had a podcast streaming in one tab, but the other tabs were just text really. It still seemed high to me.

I did have that checked. So, I went ahead and unchecked it.

The messages came as a pop-up while I was playing a video game telling me that my physical memory usage was too high and to close that program to avoid memory loss. They have never happened before, and the message cropped up three times today before I realized this was a problem that probably needs addressing.

They have stopped since I don't have the game open anymore. However, Just sitting here now with nothing running except three browser tabs open, I am sitting at 81% physical memory usage.

I ran an AV and did actually have an issue there, but it's now been resolved. After unchecking that option in chrome, I'm still sitting at 81% physical memory usage. I'll go ahead and run a malware search, too.


Report •

#7
December 15, 2014 at 11:09:56
I'd need to see the pop-up to advise. Widows does not display any such pop-up, and does its best to run at 100% physical memory usage as much as possible. After all, why would you only want to use 6GB, when you paid for 8GB?

How To Ask Questions The Smart Way


Report •

#8
December 15, 2014 at 11:10:08
Ok well. After running AV and Malware-bytes, unchecking that option in chrome and restarting my computer, my physical memory usage is at 49%-53% WHILE running a game (which seems more appropriate given my set-up).

Thanks for the advice across the board. I'm not sure what actually fixed it in the end, but it seems good now.

the cached memory is also more correctly showing predominantly STANDBY as opposed to Modified.

Thanks all.


Report •

#9
December 15, 2014 at 11:27:21
I'd say the popup was likely from some AV program you have installed. The memory usage was likely an issue with Chrome, possibly the podcast trying to buffer data and it getting stuck in the system RAM while in a page file queue...not sure, I'm not a software developer. Glad you got it sorted out.

Click here for full system specs.


Report •

#10
December 15, 2014 at 14:45:52
Did MalwareBytes find anything? If so it would be useful to copy/paste the log on here.

Re your original post:
No need to worry about ending a process, the program will still work again on restart.

Always pop back and let us know the outcome - thanks


Report •

#11
December 19, 2014 at 07:10:51
I'm not a Chrome fan & honestly don't understand the attraction. The next time you run into an issue, press Shift+Esc to bring up the in-built Task Manager, then you'll see what process is sucking up the memory.

Report •

Ask Question