Outlook is frozen because of a large file in my inbox. Delet

April 26, 2012 at 19:17:30
Specs: Windows 7
Someone sent me a large attachment and has frozen my outlook

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#1
April 26, 2012 at 22:21:32
Hold the shift key down when you are opening outlook. Then delete the outbox

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#2
April 26, 2012 at 23:34:24
It's the Inbox, which makes it slightly more complicated, and I'm guessing you mean it freezes while trying to download the attachment. First option would be to log into your mailbox with your isp - most have webmail facilities - and then delete it there. Second option would be to temporarily set up Windows Live Mail on your system, using the same email settings, and see if you can download it using that. You can remove the account from LiveMail when you have finished.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#3
April 27, 2012 at 00:18:45
Outlook has a storage location in your account. Find that location and open Inbox folder. Now you can find that huge file and delete it.

Hope this helps.

CoolGuy


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#4
April 27, 2012 at 09:21:48
But the OP's problem seems to be that the file hasn't downloaded yet so it cannot be deleted, it's still stuck halfway through so it needs to be deleted at source. Plus Outlook doesn't have individual folders, it's all in a single .pst file.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#5
April 27, 2012 at 11:13:32
Call your ISP and have them delete it off the server if you're using their email service.

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#6
April 27, 2012 at 20:27:07
My Outlook from MS Office has a storage folder and all the individual folders in it. Does Windows 7 have its own outlook program for mail ? Or is it Windows Mail ?

CoolGuy


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#7
April 28, 2012 at 00:47:31
Outlook definitely stores all of its folders in one large .pst file, it always has done. Windows Mail and Live Mail work in a similar way to Outlook Express and you do get separate folders to match the ones within the program.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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