Outlook freezes but then works after 20 to 30secs - HELP

March 26, 2012 at 08:04:35
Specs: Windows 7
Outlook freezes but then works after 20 to 30secs - HELP. The problem can occur at any time ie: when scrolling down, deleting email, opening an email.
First I thought my mailbox was to big – so deleted all old emails, but still the problem occurs.
It's driving me mad.
I have restarted the laptop nothing helps. Please someone help!!

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#1
March 26, 2012 at 12:12:43
Did you clean out the deleted items folder? If not then they are still there. Also look into cleaning out the outbox as well, there might be quite a bit in there as well.
It also could be:
An infection= Scan with Malwarebytes.
An over zealous antivirus program. If you are using Norton or McAfee, uninstall (using the uninstaller from their website) and install Avast free version instead.
An abundance of programs running in the background= Run msconfig, go to Start tab and uncheck all except Microsoft and your antivirus program, Apply and restart the machine.
Not enough memory= Windows 7 should have 2GB+ for 32bit and 4GB+ for 64 versions.

You have to be a little bit crazy to keep you from going insane.


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#2
March 27, 2012 at 01:14:50
Hi Fingers, thank you so much. I will give it a try, finger crossed it works.

On a separate issue, any ideas why I cannot stream Kiss FM NY ( I love listening to soul music) in the UK? Until end Feb 2012 I was able to, but for some reason I can't now?? I haven’t install any new software so a bit bemused as to why.


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#3
March 27, 2012 at 02:28:55
Jackiehelp, suspect you're on the right track thinking something is too big, etc. Another thing you might try if still no joy is a file called 'index.dat'.
It gets read every time and can take quite a while if it’s too bloated. It's like a log file and keeps a record of every site you visit on the web. Empty, it's 32K, but it can grow HUGE. It's a protected file and can't be deleted by normal methods. CCleaner (free @: http://www.ccleaner.com/) can get rid of it when it’s ticked (not to worry, it gets rebuilt EMPTY on the next boot.). May not be your deal at all, but won’t cause any harm to try. I run it often.
HTH
Ed in Texas

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